Here is a problem reported by few users ,that the group credit can not allocate to group members happened from 3rd Oct. Till today ,skype have not fixed it ,and this is skype business function , 7 days past .but no answers and no solutions. Where is Skype staff? what are they doing ?!!


"Allocation problem, Can not allocate credit to users from group?! Options

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Switch to: Linear+ Milinko Isakovic Fri Oct 5 2007, 21:03 Post #1


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Hello,

Starting from today, I have problem with allocating CREDIT to members of group.

Each time, eaven I made choice of user I want to credit I am getting message:

Please select a member to allocate credit to.

Does anybody else have same problem, or anybody have an Idea how to resolve this issue?

I tried it from Firefox, IE 7.0.5730.11...


Like it does not post, or reckognize post request... ?!



Regards
Milinko M. Isakovic



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superbaobao Sat Oct 6 2007, 16:12 Post #2


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QUOTE(Milinko Isakovic @ Fri Oct 5 2007, 21:03)

Hello,

Starting from today, I have problem with allocating CREDIT to members of group.

Each time, eaven I made choice of user I want to credit I am getting message:

Please select a member to allocate credit to.

Does anybody else have same problem, or anybody have an Idea how to resolve this issue?

I tried it from Firefox, IE 7.0.5730.11...
Like it does not post, or reckognize post request... ?!
Regards
Milinko M. Isakovic



i meet the same problem .





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Norman Musgrave Sat Oct 6 2007, 16:41 Post #3


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QUOTE(Milinko Isakovic @ Fri Oct 5 2007, 16:03)

Starting from today, I have problem with allocating CREDIT to members of group.


Milinko,
Have you tried a different browser?
Have you filed a support ticket here? http://support.skype.com/?_a=tickets&_m=submit


--------------------

regards,
NORMAN
sans changer
to file a SKYPE SUPPORT TICKET visit http://support.skype.com/?_a=tickets&_m=submit
to file a support ticket for an ACCESSORIES PURCHASE visit http://accessories.skype.com/new_ticket?SI...cc33d70808:4580
for PAYMENT OPTIONS visit http://www.skype.com/products/waystopay/?country=USA
sign up to the BUSINESS CONTROL PANEL at http://www.skype.com/products/controlpanel/
Unless I have specifically requested it please do NOT PM or e-mail me for assistance.
Please post here on the Forum.
Thank you.



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superbaobao Sun Oct 7 2007, 08:47 Post #4


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i report to CS on 5-10-2007



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Milinko Isakovic Sun Oct 7 2007, 11:16 Post #5


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Well,

Until now we tried this with Opera, Explorer and Fire Fox

I will try with other browsers also, than I'll let you know

But please not that, starting from tomorrow this can be BIG PROBLEM, as we are in need to allocate credits...


Regards
Milinko Isakovic



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superbaobao Sun Oct 7 2007, 12:49 Post #6


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i get reply:
===================
Thank you for contacting Skype Support.

Allocating credit is easy. We have a visual user guide that shows you how to do it:

http://www.skype.com/help/guides/stepbyste...se/aboutcredit/

Alternatively you can follow these steps:

1. Go to: https://secure.skype.com/business/manage/overview.html?

2. Click on Skype Credit on the left side of the page.

3. Choose “All Users” to view all the members of your Business Control Panel.

4. Select the person to whom you want to allocate credit and then enter the sum you wish to allocate

5. Click the "Add" button. The credit will be instantly allocated to the user’s account.

If you would like to read more about how to use Skype for Business, please visit www.skype.biz .

Best regards,

Carlos B.
Skype Support




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flyharry Sun Oct 7 2007, 14:23 Post #7


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Yes , I have the same problem ,where is skype staff? This problem happened from 3rd Oct , and i'm sure it's a skype system problem ,it's not the the broswer problem ,it works before ,but now it doesn't work.
No reply after submitted the ticket ,and you all can see ,what they replied to Superbaobao, the answer has no relationship with this issue.
Hope Skype staff can really do something and fix it.



QUOTE(superbaobao @ Sun Oct 7 2007, 12:49)

i get reply:
===================
Thank you for contacting Skype Support.

Allocating credit is easy. We have a visual user guide that shows you how to do it:

http://www.skype.com/help/guides/stepbyste...se/aboutcredit/

Alternatively you can follow these steps:

1. Go to: https://secure.skype.com/business/manage/overview.html?

2. Click on Skype Credit on the left side of the page.

3. Choose “All Users” to view all the members of your Business Control Panel.

4. Select the person to whom you want to allocate credit and then enter the sum you wish to allocate

5. Click the "Add" button. The credit will be instantly allocated to the user’s account.

If you would like to read more about how to use Skype for Business, please visit www.skype.biz .

Best regards,

Carlos B.
Skype Support



This post has been edited by flyharry: Sun Oct 7 2007, 14:26



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Milinko Isakovic Yesterday, 07:58 Post #8


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I still have same problems.

Does anybody have more luck than me?

Regards
Milinko M. Isakovic





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wlundborg Yesterday, 17:04 Post #9


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Hi Milinko,

We are looking into the issue.

It would help me if you can tell us your Skype Name or the name of the Control Panel.

Thank you,

Wilhelm


--------------------

_____________
www.skype.biz



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Milinko Isakovic Yesterday, 17:09 Post #10


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skypecentar


QUOTE(wlundborg @ Tue Oct 9 2007, 17:04)

Hi Milinko,

We are looking into the issue.

It would help me if you can tell us your Skype Name or the name of the Control Panel.

Thank you,

Wilhelm

- Moved to Skype for Business -