I receive no video including my own picture but can take snapshots of the callers. Their video box shows up black as does mine while talking. Sound is good both ways and they see my video well.
Joe

If you are running Windows XP, make sure your DirectX is up to date. Don't depend on only the fact that is says "DirectX 9.0c", there have been lots of updates from Microsoft without a name change; the latest is dated August 2007. Just go to the Microsoft download page, download the latest DirectX update, and install it.

Also, make sure your video drivers are up to date.

If you are not running XP, or neither of these suggestions help, reply here again with a lot more detail about your computer, hardware, software, peripherals, versions and such.

I need a lot more information before I can offer much more useful help here.

First, did you check and update your DirectX and video card drivers?

Second, please provide the following information:

A) Skype version currently installed (Skype->Help->About)

B) What type of PC, Desktop or laptop.

C) Operating System, Version, Patch level (e.g. Windows, XP, Service Pack 1 or 2, etc)

D) CPU Type and Speed

E) Amount of Memory.

F) Type of Internet connection and speed (e.g. dial-up or broadband, 768 down/128 up, etc)

G) Router in use? If so, which model?

H) Firewalls in use? If so, which?

I) Headset in use?

J) Have you BOTH tried a test call to 'echo123' if so, what are the results?

K) Is it a PC2PC, Skypeout or Skypein problem?

L) Webcam in use? If so, what make, model and software/drivers?

Thanks for the questions. I have-
current skype 3.5.0.234

I did updsat ethe Direct X

Not sure how to update the video drivers so only had the computer look at all Mirosoft updates for me and installed all. Did not see drivers per se

Using a Inspiron 6000 laptop with Targus dockind station and it has the 21inch Dell flat screen CRT woring off it.

Op system is Windows XP Pro with SP 2 and all latest updates as of yesterday

CPU is Dell Inspiron

Internet is DSL Embarq

No router Am installing Cat 5

Firewalls are all those of the Norton 2007 type

Headset is none --- Am using the combo Microsoft LifeCam which has mic on the cam itself. Bought it this month and has latest updates.

I have tries echo 123 but does not show a viseo of me. Yet all can see me when I speak to them on Skype. I just do not see them They are in a window which is all black after I dble click it.

Memory is 512 MB DDR2, 400MHZ
Harddrive is 60 GB

ATI Mobility Radeon x300 64MB hypermemory Video Card.

CPU speed is 1 gig I believe.
JoeK

Joe,

Go to the ATI web site (actually part of AMD now) to look for video driver updates. Double check your display adapter type, because I don't see Dell in the ATI Mobility Radeon X300 driver page - but that could be wrong. You really need to update the video drivers before trying anything else.

Oh, the "test with echo123" is a standard part of the information request. In your case, if you want to see if outgoing and incoming video work, try testing with "videoecho123".

Also, did you try Skype again after updating DirectX, and it video still didn't show?