I have submitted several issues when was trying to put money on my skype account. The problem is that it account was first time payed from one card and now I wish to pay from another. What could affect problem here? I am having this issue for a week or more.

One more issue that I have Skype in and out and there should be voicemail assigned to this but it is not and I am unable to use this service. Any suggestions on how it should be activated?

skype name templatesflow.support mail support@templatesflow.com

I have submitted several tickets on these topics, no feedback received. Unfortunately i do not remember first time ticket was submitted.

Hope to get help on these issues

Hi Steve,
Issue #1 - you can't use more than one credit card to fund the same Skype account, I'm afraid.
You will need to choose an alternative payment method or use the same card as was originally used.
Issue #2 - re VM - are you subscribed to SkypePro? In which country are you located?

I am currently using skype-in (Business control panel) and I cannot use my free voicemail. According to your FAQ you need provide me with free voicemail voucher. My company looses money!

Steve - you will need to request the missing VM voucher from Skype by filing a support ticket here
http://support.skype.com/?_a=tickets&_m=submit

I have submitted case today - September 06 2007 at 12:30, number still not received

And in my correspondence I have found tracking number for previous case - it is 70712-1371354

Please assist with any of these 2 cases.

Is the first issue the one where I advised that you cannot use the same credit card for more than one Skype account?
If so, you have the answer now. If different please advise.
Re issue # 2 please advise if you don't receive a response after 4 business days.

still nothing received. I need to have autoresponder for my business, as soon as possible.


and regarding credit card - I need to change owner for my bill for templatesflow.support what should i do for that??

Thanks for your PM.
4 business days from the date you filed your ticket is 09/12/07 (tomorrow).
Please advise if you don't receive a reply by then.

still no any info from skype

I rally need my autoresponder working!! please help me !!!

Sent for Skype Moderator review.
SUMMARY
Username: templatesflow.support
Filed ticket: Sept 6th 2007
Issue: Missing VM voucher

Any ETA??

Not yet.
The response may take a few days and would come directly to your registered e-mail address.

what could take them so long??

i simply need my voucher that should be added 2 month ago. please assist!

I will remind that the issue is not yet resolved.

I would like to remind that it has almost 2 weeks passed form last your update, and 1.5 month since I am trying to get y AUTO RESPONDER.

PLEASE ENABLE IT.

Steve,
I am very sorry that this issue is not yet resolved.
I have raised it again today.

Norman, we have purchased Skype In and Skype out from you, we spend not so small money every day on Skype. And one small ridiculous thing makes troubles for 1.5 month.

Is it so hard to provide me with 1 voucher? It is not hard to me to pay extra for it, but if it should be included into my account - i will receive it!
So please do all you need to do - but provide me this feature ASAP!

Steve,

I am very sorry and I don't know where it went wrong.
I mentioned at Support and hopefully you receive your Voucher soon.

Ike

what should I say to my boss? why? when?
he is killing me cause I'm not able to setup autoresponder for 1.5 already almost 2 month.

Gentlemen I need it done TODAY. Only TODAY, not TOMORROW, not IN 2-3 BUSINESS HOURS.

CALL ME 1-516-208-2454 or templatesflow.suport

one more time - THIS SHOULD BE SOLVED TODAY!

Although I am not a Gentleman.... Voucher sent today.

Ike