Ecsino, a vendor of global communication system for enhancing online sales and support initiatives, has announced that the global communication system provide Click to Call solutions for different websites.

Ecsino’s Click to Call adopts the Net Short Message (NSM) protocol by using the Point-to-Point (P2P) technology without transit by server (the communication between two points also requires no transit by the third party). An NSM server supports free communication among all global Internet users, but the good quality is guaranteed.

There are already more than 300 websites which have used the Click to Call solutions worldwide, they will use Ecsino’s rules-based click to call capability to engage consumers interested in high-value purchases. This allows customers to access the sellers over the phone to handle complex sales problems without burdening the websites’ contact center.

In fact, Ecsino’s Click to Call solutions have advanced the mission of enabling online sellers to find customers, convert them to buyers and ensure their satisfaction so they become loyal, repeat, and profitable customers.

Ecsino's Click to Call allows an online consumer to call a salesperson via the computer (or VoIP) for free. We have consistently expanded our end-to-end commerce solutions to make it easier for companies to create more relevant interactions across the entire customer life cycle

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