When I make a call here in the US. They pick up the phone they can't hear me I can hear them when they saying Hello hello...... what should I do?

Questions you need to answer please before we can help as we cannot know everybody’s own setup. Without this information we will not be able to help you very much.

A) Skype version currently installed (Skype->Help->About)

B) What type of PC, Desktop or laptop.

C) Operating System, Version, Patch level (e.g. Windows, XP, Service Pack 1 or 2, etc)

D) CPU Type and Speed

E) Amount of Memory.

F) Type of Internet connection and speed (e.g. dial-up or broadband, 768 down/128 up, etc)

G) Router in use? If so, which model?

H) Firewalls in use? If so, which?

I) Headset in use?

J) Have you BOTH tried a test call to 'echo123' if so, what are the results?

K) Is it a PC2PC, Skypeout or Skypein problem?