We have a business with 4 user names or 4 Skype account users.

we have deposited funds into a paypal account and we cannot transfer funds into our account so the 4 users can access funds for Skypeout calls.

we transfer funds and Skype return the funds back to Paypal.

can someone please HELP ASAP?????

You need to file a support ticket as soon as possible using the link below.
We are currently experiencing a minimum response time of 4 business days.
If you haven't had a reply by then please advise here with your username and the date of your filed ticket.
Thank you.

thanks Dave BUT i must say this is the worst system to deal with.

all we want to do is use Skype Out....and to wait a number of days to get an answer is really a joke.

rang Paypal they said contact Skype....cannot contact a human being at Skype to resolve what will be a simple issue.

when all we want to do is spend money with Skype!!!!!!!!!

I hope you understand my situation.








sorry...thanks Norman!

That's OK.
I get called all sorts of things in this job!
I do understand your frustration but the only way to get it resolved is as I suggested above.
Please do file as soon as you can.
That starts the process to get the problem fixed.

i have started the process.

in the meantime....can you tell me how to link my Paypal account to my skype account?????

i think this could be the problem

This can be done at https://www.paypal.com

I need even more help

i emailed Skype support and received an unhelpful reply.

can i PM anyone to try and get this resolved.

overview

i have a business and 4 Skype User names at my business

i have a registered Paypal account with cleared funds already transferred from my bank into my Paypal account (funds are there)

I simply want to transfer funds from my Paypal account into some of the 4 registered Skype users in my business

PLEASE can some one hep me to do this.

Thanks in advance

Michelleect,

First of all PayPal must be available as a payment option if you want to buy credits for your group.

Then, after buying, you can allocate money to the members of your group.

Allocating money to Group members:

1. log in to your contol panel
2. click the group wher the contact you want to top up is
(or ungrouped if the user isn't in a sub group)
3. click the skype credit tab
4. "Top up everyone until their balance is GBP " fill in the box next to it
5. if you want to activate auto top up, tick that box
6. tick or untick so the right people that you want to give credits are ticked
7. click ok
8. confirm allocation

Ike

We have put the money in paypal now we want to transfer that the skype business control so that we can than allocate to the members. At the moment there is no money shown in skype to allocate to the users.

So how do i put the money in skype?

Please log on to your account page with the Skype name you used to sign up for Skype for Business.
Then click "view administration page". Then click the "add" tab, top right, and choose PayPal as your payment option.
If PayPal isn't one of the options, it is not available for your country / state.

Ike