Hai All
this topic cover all the problems and solutions about D-Link DPH-50U. So please help each other to solve the problems. Let me give what ever i know about the product.

01. First point you have to note is, this product's current driver version is not supporting the latest versions of skype. so please use the skype older versions like 1.4
02. If you face any problem in installing audio drivers, completly uninstall the device and install again


Will later more...

Where can I download the 1.4 version of Skype? I did not notice it in the Skype downloads area.

Also do you think this will solve the dropped calls issue?

Regards, mrannoc

Old versions of Skype are available here: http://www.oldapps.com/skype.htm

Thank you jomo123.

Regards,
mrannoc

General Information with regards to the DPH-50U not ringing wireless phones, but working ok with corded phones:

The DPH-50U is only supplying about 1/2 the ringing voltage (36 vs. 75) as the phone company. It is also sending 30Hz for a ring frequency vs. 20Hz from the phone company. I suspect that the cordless phone is more selective about the 20Hz vs. 30Hz than your older phone. I contacted D-Link about this, and they do not have a fix (not planned, may take a manufacturing change), so I returned the unit.

DPH-50U drivers - D-Link Virtual Audio Device Installation - XP Pro

Hi!
I got the DPH-50U yesterday - tried to install it to my XP Pro PC.

The D-Link USB VoIP Adapter installs just fine but the installation always errors out on the D-Link Virtual Audio Device.

XP Error message:
-----------------------------------------------------------
There was a problem installing this hardware:
D-Link Virtual Audio Device
An error occurred during the installation of the device.

Access is denied.
-----------------------------------------------------------

yes - I am an administrator of my PC.
And have already tried uninstalling and reinstalling the drivers.

HELP!!

It looks like this problem was sorted - contactejaz double-posted and, in that other post, has since explained how the problem was resolved.

DPH-50U issues I see:

Version 1.20 drivers seem to work with WIN32 version 2.5 and solved the busy signal crash issue. However, 2 issues witht he DPH-50U. First, I drop calls periodically but I cannot say it is the unit other than some other posts that suggest so.

Second, the DPH-50U uses 20% of my CPU when plugged in. This seems utterly excessive. I am going to configure a old 700 MHz machine as a Skype node but has anyone had similar issues? Unplugging the DLink eliminates the CPU usuage isue.

Hi,

Lately my DPH-50U has been dropping a lot of calls. There doesn't seem to be any rhyme or reason to it. Sometimes I lose a call after fifteen seconds, sometimes after half an hour. Sometimes I go for an hour and a half with no problem. This includes international calls, calls to landlines, and calls to cell phones. I am running Skype 2.5.0.146. I have a Panasonic cordless connected to it. Has anyone who encountered this problem found a solution? If I don't resolve it in a week or two, I will probably ditch the DPH-50U and get a VoSky Call Center. I have one of those running at home and it seems to be better behaved.

I appreciate the tip about using an older version of Skype, but that just isn't practical in my case.

I'm disinclined to downgrade Skype as well, but dLink support says there's no such thing as a new or beta driver for this piece of... hardware. The only one that exists (they've told me) is the 1.00 driver. Where did you get a 1.20 driver?

If you find yourself somewhat dissappointed by these rather expensive hardware products, you can always enable the SkypeIN option for your Skype account and install AIVMS software.

AIVMS allows you to place Skype or SkypeOut VOIP calls using any landline phone or cell phone, and it works with multiple phones. You can even change the phone number or contact that your incoming Skype calls will be transferred to right from your phone. A single AIVMS instance can provide Skype service to every phone in your family, your close friends, and your business associates.
With AIVMS, you no longer need a microphone to use Skype, as you can use your landline phone or cell phone to place and receive VOIP calls.

Wow, your research into this area sucks - but thanks for the advertisement You realize, of course, that the DBH-50U this particular thread is dedicated to also allows us to use a normal phone with Skype, and can also relay from cell to skype and vice versa. And it even works with multiple phones and phone numbers! The only problem is that the current drivers don't like the newest versions of Skype.

But then, how would I know if your bit of spam has better drivers? I doubt I'll ever find out, now.

Yes, I know exactly what the D-link device does, and what I was pointing out is that it does "nothing" that AIVMS cannot do. BTW, how well does your expensive little device work with a cell phone.

AIVMS does not need device drivers, it is a software package.

Regardless, this thread is specifically about the DPH-50U. Keep the ads away, please. I would rather get helpful information.

Incidentally, how is dialing a cell phone any different from dialing a landline? The DPH doesn't care whether you're forwarding to/from a cell or landline. That being said, I have seen that your bit of spam is much more flexible than the DPH for users that need that sort of thing - and happen to live somewhere that they can get a SkypeIN line (which is required for your software to do it's thing, not so with the DPH). As I am in Canada, I am, by definition, not your target market - so either keep the spamming to threads that allow it or kindly fail to respond to me.

I was actually just trying to be helpful, as I felt AIVMS could fill a void until d-link updated its drivers. If you interpreted my attempt at helping as spam then I apologize. Just because someone happens to post in the same thread you happen to post in does not mean they are replying to your post in particular.
For the record, I was referring to "placing" Skype calls with a cell phone, which is a bit more complicated then placing a SkypeOut call with a cell phone through a hardware device or having calls forwarded to a cell.

Ok, for 5 days I've been talking to dLink, and 5 seperate techs have sworn up and down that there is no such thing as a "beta" driver for this product. The one guy did get an engineer to send me what he thought was the beta driver, but it was really the Jan/06 v1.16 firmware release from their Dutch site. Wtf.

In fact, the last guy I spoke to claimed that dLink doesn't even employ engineers. They have Q & A testers (presumably these are the same as engineers as far as this guy is concerned), but I wasn't allowed to speak to them either.

So I'm lost. Where the heck did you guys get this beta driver, and how do I get a copy?

Same here - have banged my head again and again with dlink support just to get the same response again and again - that there is no driver version 1.20 or a beta driver..


can somebody please send me the version 1.20 copy at my email id: contactejaz@yahoo.com
I would deeply deeply appreciate this kind gesture....

Thank You!!

Please help me!!

I have posted a link to download a Beta Driver provided by Dlink to work with current Skype versions here:

http://forum.skype.com/index.php?showtopic=55325&st=60#

I did try to use that site, but I never received the activation email - yes, I made sure the spam filter wasn't killing it.

Please try again

Just purchase 2 units DPH-50U. Any advise how to use 2 units DPH-50U in a single computer. I have 2 Skype user running in a single computer and I want them to have different phone.

Are you sitting down?

You cannot run more than one DPH-50U on a computer, because the design of the USB interface does not support it.

Additionally, the USR 9620, is in fact the same device in another package, same drivers, same basic internal hardware, so you can't run one DPH-50U and one USR 9620 on the same computer as well.

It might be possible this could change in the future, but this is how it is today.

Hi,

Atcom released a new driver on 9/16/06 version 1.30.06 for the AU-600 Skype Gateway. According to Atcom, this update addresses the call dropping problems some users have experienced. You can download the driver from VON-Phone.com support page(ver. 1.30.06SL01).

The D-Link DPH-50U, U.S. Robotics USR9620 USB Adapter and AU-600 Skype Gateway are all based on the same Voxelle chipset/software, and, from my experience, the drivers for each are interchangable. There are some differences in features, for example the drivers that come with the DPH-50 and USR9620 do not offer call recording, while the AU-600 driver does.

I have tested this Atcom ver.1.30.06 driver on both AU-600 and DPH-50U, without call drop outs on long calls. Others have also reported "no more call drops"...

So, DPH-50U and USR9620 users, you might want to try this new AU-600 Atcom driver too.

[attachmentid=6736]
Atcom AU-600


[attachmentid=6737]
D-Link DPH-50U

[attachmentid=6738]
US Robotics USR9620

The DPH-50U does offer call recording. The USR9620 does not, and yes, the drivers are interchangeable, but as you said, there are feature differences.

As stated earlier, I am hosting the Beta drivers that Dlink has released here, this will also help with your call drops as well.

http://forum.skype.com/index.php?showtopic=55325&st=72#

Thanks for hosting the Beta drivers. Oddly enough, the problem has been in remission for the last week or so, following an uninstall and reinstall. I had done an uninstall and reinstall previously to no avail. Go figure. I will probably try the drivers out if the problem reemerges.

Well when a product has it's own forum so to speak, it must have serious problems. Well here is mine.


When I go to make a all using my telephone using he D-Link DPH 50U press ##. I get a Skype dial tone I guess. Then I dial the country code (1 for U.S.) area code and telephone number. Then I push # again to send. When I send I get a three tone repeating sound and never connect.
I can use the Skype interface on the PC and then pick up the telephone hand set and continue with my telephone call. I have emailed tech support at Skype, but they want to go into the options. I already have set the D-Link as the audio on both mic and speaker.
I only have the Skype out service and using Skype 3.0.

Any others experiance this or have the answer?

Try dialing SkypeOut from DHP50U in this format:

## 00 1 801 555 1212 *

See post: http://forum.skype.com/index.php?s=&sh...st&p=340514

Since downloading and updating the driver for the D Link 50U from the UBEROVERLOAD site: http://forum.skype.com/index.php?showuser=105207 I have had fewer dropped calls. Not NO DROPPED cals, but fewer.
However the voice transmission quality has not been the best. I do not know if this is on the other end of the call since some of these have been to cell phones, but have had several problems with landline call quality as well and dropped calls as well..



You can also confiure the D Link to use #* 00 1 801 555 1212 * or #

After emailing Skype Support, they replied and sugested that I use Skype 2.4. Then in the next reply when I asked where to download older versions of Skype, the same tech, Olgay advised upgrading to the newest Skype 3.0 which was the version of Skype that I was using when I first contacted them on a issue.
Not confident that there own support knows what they are doing. Likely, like most support site for many companies, these "technications" as they refer themselves as just put in the problem on the computer in front of them and then email or read to you what it says. And may have never even had any technical training of any kind and not even use the program.
This is not the techs fault, they just want a job. It'ss the companies greed that makes them hire unskilled "techs" to lower there costs.
I have gotten ahold of some support tech that know less then I do about there programs.

OK the D-Link 50U with the updated drivers still disconnect every call after several minutes.

When a product has it's own forum on the boards with the same problems, you know it's a bad product.

I read the post from the guy that setup another cumputer to fix this issue, but there has to be an adapter out there that just does what it is supose to do. Just WORK!

What is out there that people have used with Skype and Windows XP and have not had promblems doing what it was bought for? JUST WORK!

Someone out there has something that JUST WORKS. But I guess if it works, they would not be here in the forums looking for answers. Instead they would be talking on SkYPE.

Atcom released a new driver today(1/30/07) for the AU-600 Skype Gateway. This may interest D-Link DPH-50U users, since the AU-600 and DPH-50U drivers are interchangable.

I tested this new version V1.40.07 today with both the AU-600 and DPH-50U, on Windows XP with no problems (Atcom claims the new release supports Windows Vista as well). I don't know if this new driver addresses the call dropping problem some users have (I didn't have calls dropped on the previous software version, so i can't compare).

Download available from Atcom directly:

http://www.atcom.cn/down/userguide/EN/AU-6...SL01_SL3800.zip

This is the first update of this driver in about 4 months. We would be interested in any reports using this, esp. from those with the call dropping problem, whether its with the DPH-50U, AU-600, or US Robotics 9620 Skype Adapter.

Has anyone had any luck with these drivers with the D-link? Do you lose any D-Link functionality?

Hi,

I have a DPH-50U that up until 2 days ago was working fine (except from the sporadic drop call issue), had it working on skype 2.5 and 3.0 connected to Line-2 of a Panasonic 2 line cordless phone, again it worked perfect, as soon as I clicked line 2 I will hear a clear dial tone and could make skype and skype out calls. 2 days ago it just stopped to give that clear dial-tone, I can make a skype call from skype client but barely hear it dialing, when I use the test call it seems that it can not record anything coming from my cordless phone (nor the speakerphone), is my adapter fried?, I tried latest drivers, I’m using XP for the skype 2.5 client and Windows 2000 for the 3.0 client.

I have the DPH-50U and have been fighting with it for the past 6 months. At first I blamed it on my ISP for all the dropped calls, then I thought it must be a battle of system resources between the Skype.exe and the dph50u.exe driver. That wasn't it either.

The DPH-50U just doesn't work. The calls kept dropping and dropping and there was no reason for it. I just picked up the Linksys CIT200 and it has been working like a charm.

My personal recommendation, if you just bought one of these, take it back. I wish I could. I wasted about $50 to find out this adapter sucks.

just my 2 cents.

O/S media center 2003 with sp2

My first dhp-50u unit had hardware issues. The unit had very poor sound output. The person receiving heard squelch like noise and voice level was low. Sound in was excellent. I tried all drivers I could think of. I returned that unit and exchanged it for as second unit.

The second unit is fine, sound out good, sound in good. Dialing out also works.
Using d-link driver dph50U_Driver_11

I only paid $20.00 on sale at Staples

Please note that DPH-50U has never been designed for enterprise market, which requires features much beyond running 2 simultaneous session of Skype.

Try SkyLYNX from ZiPCOM. They offer a very comprehensive solution for Skype enterprise market. It supports as many as Skype simultaneous calls as you need it.

Try SkyLYNX-LITE is free for download from Skype Extra.

Outstanding SkyLYNX-SVR (or ATA) features include:
1. FXO ports connecting to PBX’s phone card to seamlessly integrate Skype services into corporate PBX systems, and for further connection to PSTN.
2. Using regular office PBX phones to send and to receive Skype calls
3. Using regular POTS/mobile phones to send and to receive Skype calls
4. Absolutely free Skype-to-Skype calls from/to PBX phones
5. Local PSTN phone rates for Skype-to-PSTN calls
6. Multiple lines to PBX systems for simultaneous Skype calls
7. A single corporate Skype account as a hunt group with automatic call distribution of incoming Skype calls to PBX system
8. IVR with auto attendant to distribute incoming Skype calls to PBX extensions / PSTN
9. Unrestricted extendable extensions lines, and unlimited digit speed-dial codes to address worldwide Skype accounts
10. Optional advanced telephony features for Skype on PBX systems, including IVR, call recording/monitoring, conferences calls, call transfers and call forwarding
11. Multiple IVR with authentication for simultaneous incoming Skype calls.
12. Line crash and off hook detection to prevent line locking.
13. SVR model With rack-mount server and doing without external PC
14. Administration: console or remote management via VNC
15. Phonebook data exportable/importable with Excel /CVS format
16. Advanced DSP features with Echo cancellation and DTMF Relay

ZiPCOM claims they got UMC. Tatung, Delloite, PWH, etc., in the customer list already. They are in serious business.

Have fun and good luck.

I know it has been forever and day since you posted this original comment, but I was just recently having a very similar issue to yours. I too am using a Panasonic cordless phone and the DPH-50U to make SkypeOut calls. The phone was dropping calls like crazy. I kept wondering if there was a solution to it. Then, I got to thinking... Should I try a corded phone instead of a cordLESS phone? It turns out that solved my problem. I never had a dropped call again while using a standard CORDED telephone.

But, the whole reason for me to buy the DPH-50U was to have complete mobility around the house and using a corded phone wasn't exactly practical for my purposes. So, THEN I thought of something else... You know how radio signals are sometimes intermittent at failing? It occurred to me that the reason for the dropped calls was that a cordless phone's wireless signal to the base can sometimes fail for as much as a full 2.5 seconds. Because of this, the base can "think" that call was terminated for a few nanoseconds. Due to this, the DPH-50U tells Skype the call is over and thus Skype ends the call. The few nanoseconds of what I'll refer to as "data packet transmission failure" from the cordless phone to the base is the problem. Skype ends the call, because it assumes the call is over due to the intermittent 'blips' of the cordless phone going in and out of communication with the base.

How to fix this? Well, I found kind of an interesting, yet... cheesy way to do this. It starts with needing three things:
1. Cordless telephone
2. CORDED telephone
3. Two-way telephone jack splitter.

Here's how you do it:
NOTE: This method may be annoying to some people, but it was the ONLY way I could fix it with the guarantee that Skype would no longer drop the calls.

Purchase a two-way telephone jack splitter device. (Depending on where you go, you can get them from anywhere between $0.50 and $19.99. My suggestion is to shop for one at a place you know will be cheap, such as a local hardware store.) This device turns one standard wall telephone jack (RJ11) into two RJ11 jacks.

Insert the two-way RJ11 splitter into the RJ11 jack of the DPH-50U marked "To Phone". (The port may not necessarily be marked "To Phone" as specific DPH-50U models may differ. It MIGHT say something like, "To telephone" or "Out" or "Out to telephone", etc. Plug it into the one that is supposed to go to the phone, in other words!)

Now that you've split the DPH-50's connection into two lines, you now want to connect BOTH the corded AND cordless phones to the two-way splitter's RJ11 sockets. So, connect them!!

Now the most important part: When making/taking a SkypeIn/SkypeOut call, take the CORDED phone off its hook and place aside. (LEAVE THE CORDED PHONE OFF THE HOOK FOR THE DURATION OF YOUR CALL!!!) Now you want to dial a number. So dial the number, already! (Place the call and talk to someone. Now, pick up your cordless phone and press the button that enables talking such as "TALK" on most models.)

If you leave the CORDED phone off of the hook during the call, you SHOULD be able to enjoy long conversations without the Skype program hanging up on you. I have made dozens of calls already using this method and have not been dropped yet. So, I know for a fact that this is full-proof!! I just thought I'd share this with you.

If this method is too annoying because of background noise from the corded phone being off the hook in the other room, see if you can obtain a corded phone that supports a "mute" function or one that allows for the removal of the handset cord to the corded phone yet allows the corded phone to remain off the hook.

I had BIG problems with a DPH-50U adaptor, until I switched the firmware for US Robotics' release.
Since then - not a single dropped call.
Maybe you should try this, too!

I don't know if this is specifically related to the DPH-50U, but this seemed like the first place to ask since I have no other way to test the problem!

Here's the issue: the PC it's connected does lots of other things, so I would like Skype to run mostly in the background. If I'm using the computer, and someone else makes a phone call, I don't want Skype popping up in the middle of what I'm doing - it's definitely a nuisance. However, I don't want it to be completely unavailable either, as it would be if I ran Skype as a service and refused to allow it to interact with the desktop, because I want to be able to answer video calls when they come in. My solution, then, was to put Skype into "silent mode". It now remains hidden when calls are made, but for some reason still pops up the UI when the call ends. I'm on Windows XP with version 3.8.0.188. I don't see anything in the release notes that suggest it's a bug that's been fixed in the 4.0 betas since then. So is it something the DPH-50U is doing that calls it back out of silent mode?

Any ideas?

Hi everyone. Here is my problem. I just purchased the Dlink dph-50u hooked it up got the vista drivers and hooked up an old school corded phone (the kind with actual bells in it) and it worked fine. So I went out and bought a GE 5.8 GHz 25922 cordless phone and I can get it to call out. However, when I call in the phone does not ring or even acnowledge that it is recieving a call. Well last night the caller id would work but still not ring. As I said I call call out just fine. I have reinstalled the software and drivers a number of times and I get the same result. I have searched all over the internet and I find no answer to my problem. Thank you in advance for taking the time to read this and for your help.

I'm experiencing the same ringer problem. I'm assuming it has to do with the voltage supplied by the DPH as pointed out in an earlier post. I have a Sony 2 line corded phone and a Panasonic cordless system and neither phone will ring. Can anybody recommend a cordless system that works with the DPH?

The Uniden 8065 works very well with DPH-50U.

I got my DPH-50U a few days before Christmas 2008. We don't have a regular dial-up phone. We use our cell phones and Skype.

The DPH-50U worked fine with the newest drivers from D-Link until I rebooted my PC then it would not call out or in. It took me a few days to notice (because of where it is mounted) that the PSTN light was illuminated instead of the VOIP light after the reboot.

I uninstalled the D-Link drivers and installed the Beta USR 9620 (9620-V1.40.05UR01.zip) driver from »www.usr.com/support/product-temp···rod=9620. It worked too until I rebooted. With this driver and a reboot the PSTN light was again illuminated instead of the VOIP light.

If I unplug the USB cable from my PC and reinsert it, the PSTN light goes out and the VOIP light comes on and it starts working again.

There is also another driver that I have now tried from Von-Phone for the AU-600, »www.von-phone.com/support-au600.php. The problem is the same as with the other drivers.

I'm using Windows XP Professional SP3 with the latest updates as of 01/02/2009.

Has anyone else seen this?

Thank you!

John

Maybe this could help:
http://forum.skype.com/index.php?showtopic=236721