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Full Version: DTMF Not working Consistently (v 1.5.0.51)
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stevegio
Hi,

I'm using the latest Skype on a Mac (v1.5.0.51) with a Logitech headset and I am having very inconsistent results using Skype for dialing DTMF codes into voice conferencing systems. I've searched the forums and I have seen some threads but no conclusive answers if this is a problem with the mac skype client or if it's an audio issue, etc.

Does anyone know any good information on this topic?

Thanks,

Steve
mikec
QUOTE(stevegio @ Tue Sep 12 2006, 14:50) [snapback]297018[/snapback]

Hi,

I'm using the latest Skype on a Mac (v1.5.0.51) with a Logitech headset and I am having very inconsistent results using Skype for dialing DTMF codes into voice conferencing systems. I've searched the forums and I have seen some threads but no conclusive answers if this is a problem with the mac skype client or if it's an audio issue, etc.

Does anyone know any good information on this topic?

Thanks,

Steve

Not sure where you got 1.5.051.. web site still has
Official release. Version: 1.4.0.49. Release date: May 11, 2006
File name: Skype_1.4.0.49.dmg File size: 16.7 MB

However, I am getting the same results with 1.4.049 on Mac OSX 10.4.7. I have yet to download the Windows version and try from my XP Pro box.. but others have told me they CAN use the "*" key from WinBlows (oops.. did I say that out loud?? wink.png

My main issue has been with the "#" key. Last Friday it would NOT work at all. Last night.. it worked fine. Only changes to my Mac was a reboot as PGP was flacky..

A call to my favorite ATT tech buddy asking if there was an external site to test the DTMF tones yielded a reply of "an IP phone.. those are the enemy!" wink.png

I submitted a support request but have not heard anything. Based on their "rules".. this could mean it is a known problem...
stevegio
QUOTE(mikec @ Tue Sep 12 2006, 17:02) [snapback]297068[/snapback]

Not sure where you got 1.5.051.. web site still has
Official release. Version: 1.4.0.49.


It's the latest mac beta. The DTMF dialing seems to work on some services but not others. It's frustrating since I'm trying to push Skype as a solution for a new office and for all of our roaming consultants, myself included. Which means we'll be setting up SkypeIn/Out for everyone.

I don't know about the PC version but I anticipate the number of Macs is growing in our organization.

Steve
mikec
QUOTE(stevegio @ Tue Sep 12 2006, 18:43) [snapback]297107[/snapback]

It's the latest mac beta. The DTMF dialing seems to work on some services but not others. It's frustrating since I'm trying to push Skype as a solution for a new office and for all of our roaming consultants, myself included. Which means we'll be setting up SkypeIn/Out for everyone.

I don't know about the PC version but I anticipate the number of Macs is growing in our organization.

Steve

Steve..

Way cool.. Here is a snippett of an email I just got from Skype support..

"Our DTMF tone sending system is configured to work with the highest possible number of different DTMF systems. Nevertheless, some may have special requirements for tone duration etc.

This will be addressed in future Skype releases, but currently there is nothing we or you can do to make this work on these specific systems.

We apologize for any inconvenience this may cause"

mlc
leoncsu
Dear all

If you have DTMF Issue.
Please use your current skype account and go sign up on the below site

https://developer.skype.com/jira/secure/Sig...33;default.jspa

After you can login, pleaes go to
https://developer.skype.com/jira/browse/SPA-91

then on the left hand side of screen you can vote to fixed this issue.

The more people voted, the more Skype would pay attention to fix this issue. ^^
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