Hi
Beginner. I have just read the API docs and couldn't find out how can I identify a caller.
I have an application with a Customer Database and I want to identify the customer and maybe open his/her file. This could be based on the skype user or another contact information, once the caller is identified.
I need to identify the person calling through VOIP or Chat. Just point me in the right direction.
Thanks for your help.
Joel