Hi,
made bank transfer fo 10 euros, but it's still pending:

Purchased by Skype Name dozhdik, using Regular Bank Transfer
on January 30, 2006 at 09:57 o’clock (GMT +02).

Status: pending

Items in order Amount
Skype Credit balance of €10 €10.00

Sub total €10.00
15% V.A.T. €1.50
Grand total €11.5
what is wrong? how long does it takes? Thank You

[quote=virgis21]I made bank transfer fo 10 euros, but it's still pending[/quote] Bank Transfer can take 7 - 14 working days.

Ike

January 30, 2006 Skype Credit €10 €10.00 Pending

How many working days? Now it's getting on my nerves, no replay on suport email. nothing changes. Whats next?

[quote=virgis21]no replay on suport email. nothing changes. Whats next?[/quote]
I will point to Skype Staff.

Ike

???

[quote=virgis21]???[/quote]
Please allow them some time to look into the problem. If no joy on Friday, report back and I will point again.

Ike

Hello,

according to our records, your payment has still not be cleared and is still pending.

If your bank has confirmed that the payment has cleared and your account still has not been credited please send us the following so that we can locate your payment:

- Order number
- Payment reference number
- Shoppers (Account Holder's) Name
- Shoppers City
- Shoppers Country
- Shoppers Credit Card Nr / Cheque Nr / Bank account (depends what was used to make the transaction)
- Currency and amount
- Date of payment

Also, a scan or screen shot of your statement or confirmation of payment would also be very useful.

With this information we can locate your payment and credit you account, we apologize for the inconvenience.

Best regards
Laurence
Skype Customer Support

order: 18064026
payment reference is: 308900183569
name: VIRGILIJUS RUDINSKAS
City: Kaunas
Lithuania
My Bank account number: XXXXXXXXXXX
Curency: LTL 37.99
---------------------------------
copied text from email, and online bank, transfer made success!
-------------------------------------------------------------
Consumer details
Virgilijus Rudinskas
XXXXXXXXXXX
XXXXXXXXX
XXXXXXXXXX
XXXXXXXXX
Payment details
Payment date:
Method of payment: January 30, 2006
Bank Transfer


Your Shopping cart - order: 18064026
Description Quantity Unit price Total
Purchase from Skype EUR EUR 10.00
VAT EUR EUR 1.50
Grand total EUR 11.50
Amount to pay LTL 37.99



Hello Virgilijus Rudinskas,
THIS IS AN AUTOMATED MESSAGE, DO NOT REPLYThanks for paying for your Skype services using Global Collect. Now you simply need to visit your local bank to instruct them to complete the bank transfer for you. Please print off this email with your payment reference details and bring this to the bank.You now need to complete the payment at your local bank using the details below and following the instructions given. If you have any questions about how to do this, please refer to our help pages at http://www.skype.com/go/help.faq.gcThank you very for much for using Skype and best regards,The people at SkypePROTECT YOUR PASSWORDSkype or Skype Staff will NEVER ask you for your password via email. The only place you are asked for your password are when you sign in to the Skype application or our website. You will always sign in via a secure connection, and we ask you to ensure that the address in your browser's address bar looks begins exactly like this --> https://secure.skype.com -- and that your browser is showing a little padlock symbol to indicate the secure connection.It is just a machine sending and receiving these emails, so please don't reply. See our Help section at www.skype.com/help or our forums at www.skype.com/go/forum for more information.

Bank Transfer:
How should you pay?
Use your online bank package OR another convenient way for you to transfer money to:
Account holder name: R.A.J. Vollebregt
Bank: Nordea Bank Lietuva
City: Vilnius
30000092483; Bank Code 21400
Swiftcode: NDEALT2X
Your payment reference is: 308900183569
Please include this payment reference in the instructions to your bank.
Attention! Without this reference the processing of your payment will be delayed or may even not be possible.
-------------------------------------------------
Online Bank information (only in Lithaunia)
-------------------------------------------------
Dokumento Nr. 7
Data 2006 01 31
Mokėtojo vardas VIRGILIJUS RUDINSKAS
Mokėtojo sąskaita XXXXXXXXXXXXXXXXXXXMokėtojo bankas Hansabankas
Gavėjo vardas XXXXXXXXXXX
Gavėjo bankas NORDEA BANK FINLAND PLC, LIETUVOS S
Gavėjo sąskaita XXXXXXXX
Gavėjo kodas NDEALT2X
Kliento kodas gavėjo informacinėje sistemoje 308900183569
Suma 38.00 LTL
Įmokos kodas
Mokėjimo paskirtis SkypeOut credit 10 euro
Archyvo kodas xxxxxxxxxxxxxx

Edited by Moderator due to privacy reasons. Ike

Virgis,

Never give any personal information like Bank accounts, private addresses and e-mail accounts on a public Forum.

Please send all the details in a PM to Laurence.

Ike

ok , thanks

Please do something. I really need this credit! Do pay some attention to Lithuania! change you bank account to new (long one: LT.....) Do you have any support in Lithuania? or it's just another forgoten country??? why VISA doesn't work?

I will point to Laurence.

Ike

Hello,

please PM me all the details, I haven't received them yet.

Thanks in advance

Best regards
Laurence
Skype Customer Support

I have send yesterday. Any changes?

Still no changes! 29 working days as I paid, still no changes! What should I do? Why are You so ignoring Lithuania???? Everybody so angry on skype!

Ich have the same problem. I am waiting sine 21th of February to be able to call and nothing happens. And during this time, the countdown goes... i have 164 remaining days to use these 10 euros. But when will I be able to call ????

it does not work. Skype out does not work and I have more 10.20 euros on my account... when I log in the english internet page. When I try to log through the french page, I have 0 euros on my account. How is it possible ? Does this explain that I have no access to skype out? It's crazy...

it's ok, it works now... ouf !

Hi, I didn't recieve money in my account. Still pending. How is the quality? is it the same as regular phone?

Finaly I got money on my account. Thank You very much! What should I do next time to do it faster?

When I can get my confirmation?
February 1 i sent money to RAJ Vollebregt account and still don't have a confirmation!
Maybe I'm doing something wrong?

Hi, tikriausiai lietuviskai suprasi ai nervu pasigadinau ir gavau as sausio 28 pildziau, tai kai asmeniskai jau kreipesi i ta lawrence tai kazkas ivyko po tiek laiko sekmes

Virgis21, kaip galvoji
gal gali duoti patarima

as nusiunciau pinigus. Kaip man kitaip suzinoti, kad jie kazka daro ar ne?
ar tu buvai nusiuntes patvirtinima apie parvestus pinigus? ar tu tai dariai tik per foruma, kalbedamas su Lawrensu?

Paskaityk ka prirasiau is pradziu kol nusiunte visa reikala pas ta lawrence, tada jis man atrase uz keliu dienu, kad atsiusciau viska apie mokejima. data, saskaitos nr ir t.t.t.t.t. tada palaukiau dar keleta dienu, nesugebejo atrasyti, parasiau as jam zinute, atrase kad negavo nieko dar karta nusiunciau viska o paskui jokiu ziniu tik eurai atsirado saskaitoje mazdaug po savaites. Tai galiausiai likau patenkintas ir daba dar turiu 9.45 euro saskaitoje. Rysys geras, i usa skambinu uz apie 6cnt lietuviskus kokybe kaip kaimynui per paprasta skambinu. bet itariu jau reiks vel pamokejima padaryti, kad po 2 menesiu i saskaita patektu
As mokejau per hanza net (internetu) o saskaita pilna suzinojau tik paskambines i Nordea banka, pasakiau viska kas kaip ir dave pilna tarptautine saskaita. Idomu ar jau pakeite jie ja savo saite ar dar ne? kaip kompiuterijos foriumietis yra pasakes: Estai labai labai leti zmones! Teisybe! sekmes jei dar kils klausimu rasyk

Sveiki,
as vis dar laukiu pinigu i savo saskaita.
Kokius duomenys as turiu pateikti

Na pirma sitam foriume rasyk, visa savo situacija apie apmokejimo terminus ir sumas. (tik nerodyk foriume saskaitu nr ir t.t.) dar + viska nusiusk Laurencui. surasyk viska tiksliai, apmokejimo data, suma, saskaitos nr ( savo saskaitos kuria apmokejai pilnai viska) ir tada gal atsiras tie eurai tavo skypeje
sekmes

Sveiki,

na manau problema yra kai kur kitur. Tu pateikei tokius duomenis:

Gavėjo kodas: NDEALT2X
Kliento kodas gavėjo informacinėje sistemoje: 308900183569

NDEALT2X yra SWIFT kodas (t.y. tarptautinis banko kodas), tai ne gavejo kodas. Jei naudojiesi hansa net ar kokia kita elektronine sistema, tai darant tarptautini pavedima laukelis "SWIFT" tikrai turetu buti.

Siaip moderatore maciau tavo nurodytas saskaitas paslepe iksais, bet kaip supratau ten buvo lietuviska saskaita (LT.....). Vadinasi gali daryti vietini pavedima ir ten jokio SWIFT kodo nurodyti niekur neleis ir nereikia nurodyti.

Antra problema yra "payment reference". Skype raso kad jei jo nenurodysi, pavedimas gali buti atmestas arba ilgai uzsitesti. Payment reference yra MOKEJIMO PASKIRTIS. Taigi tikrai nurodei ne ten

Manau issprendus sia problema pavedimas bus ivykdytas ~4 dienu laikotarpyje.

Siaip is esmes gaila, bet Lietuviai daznai naudojasi vogtomis kortelemis. Taigi del tokios musu reputacijos Lietuviams Skype nesuteikia galimybes naudotis PayPal arba kreditinemis kortelemis. Tokiu budu galetum atlikti mokejima per keleta minuciu. Na bet aciu dievui skype lietuviams bent siulo MoneyBookers atsiskaitymo buda. Tam kad galetum naudotis MoneyBookers tau reikia kreditines korteles (nemaisyk su debetine) tokios kaip Visa, MasterCard ar pan. Taigi savo banke tokia uzsisakyk. O dar geriau vietoje kreditines butu VIRTUALI INTERNETINE kortele (pvz virtuali MasterCard), nezinau kokias siulo tavo bankas. Tiesa MoneyBookers keleta procenteliu nuskaiciuos nuo pervedimu, bet patikek verta.

Sekmes