Helo,
We run a small online business and our services include phone consulting and accepting orders by phone. What we would like to do is:
- use only one number;
- get access to that number for three or four accounts;
- get usage of call waiting song like "All consultants are now busy, please wait [song]";
Example: a client is calling, every account can notice that call and any account owner can pick it up, so when one of them does, the ringing stops for everyone, like the call is taken...
What can skype offer in this case? :)
Full Version: call waiting function
OnState Communications ( www.onstate.com ) works with Skype to allow for a single incoming line to be connected with multiple users, and ring all agents simulaneously. The system also provides the functionality to have customized on-hold messages and music. Check out how the system works ( http://www.on-state.com/blog/?page_id=41 ) and feel free to contact us at sales@on-state.com
Thank You. I will definitely contact onstate.com for further information.
Any other opportunities?
Any other opportunities?
You can use PrettyMay Skype PBX software for Windows which 100% fits your requirements.
And it's easy to use, and has 15 days free trial period.
If you have any questions, you can contact our tech support at support@prettymay.net
And it's easy to use, and has 15 days free trial period.
If you have any questions, you can contact our tech support at support@prettymay.net
QUOTE (Tadas Sungaila @ Fri Oct 23 2009, 16:00)
Go to the original post
Go to the original post
Helo,
We run a small online business and our services include phone consulting and accepting orders by phone. What we would like to do is:
- use only one number;
- get access to that number for three or four accounts;
- get usage of call waiting song like "All consultants are now busy, please wait [song]";
Example: a client is calling, every account can notice that call and any account owner can pick it up, so when one of them does, the ringing stops for everyone, like the call is taken...
What can skype offer in this case?
We run a small online business and our services include phone consulting and accepting orders by phone. What we would like to do is:
- use only one number;
- get access to that number for three or four accounts;
- get usage of call waiting song like "All consultants are now busy, please wait [song]";
Example: a client is calling, every account can notice that call and any account owner can pick it up, so when one of them does, the ringing stops for everyone, like the call is taken...
What can skype offer in this case?
Hello Tadas,
We at Unite PBX understand the needs of such SMBs, and have came up with the VOIP solutions that "Simplify Business Communications", for such organizations. We have made our products flexible enough to make them suite different client requirements. Delighted to say, our product "Unite Call Center", built on top of Skype, suites your requirements the best. Please visit our home page to know more about Unite PBX & Unite Call Center. For details
contact us at: sales@unitepbx.com
Regards,
Unite PBX Team
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