i get this message when trying to use one even though i've just signed up

We're sorry but you've reached your monthly redeem limit, please come back next month to redeem more Skype Credit vouchers.

[quote=mitchpoo]i get this message when trying to use one even though i've just signed up

We're sorry but you've reached your monthly redeem limit, please come back next month to redeem more Skype Credit vouchers.[/quote]

I would suggest you read the post by laurence.wanitzke as it might be the answer to your problem http://forum.skype.com/viewtopic.php?t=42774

Hi,

I get the same reply. I have just installed Skype and succesfully made the test call. I now want to proceed to an actual call, but even though the voucher has just come out of its wrapper, I get the same message and I'm a little p-d off.
Maybe it's me because I'm new, but the thread you forward us to has not answered this problem.
Anyone?

[quote=ChantalEloise]Hi,

I get the same reply. I have just installed Skype and succesfully made the test call. I now want to proceed to an actual call, but even though the voucher has just come out of its wrapper, I get the same message and I'm a little p-d off.
Maybe it's me because I'm new, but the thread you forward us to has not answered this problem.
Anyone?[/quote]

Then I would suggest you submit a support ticket from here http://support.skype.com/?_a=tickets&_m=submit addressed to billing.