Does anyone have experience in using Skype in a corporate environment? I have the following questions.

1) Should the IT Department create these accounts or leave it to the individual user?

2) What naming conventions work best for finding co-workers? For example CompanyX:john.doe

3) What other policies / guidelines has your company put in place for skype use?

4) Any other advice...;-)


Many thanks,

Guy Girardet
ITU (UN Agency for ICTs)

Hey Guy,

We use Skype as part of our corporate enviroment. To answer your questions:


If you want uniformity that allows individuals in your company to find others (see below answer), I would have one individual create them, regardless of whether they're in the IT department or not.


We use our company name first, as you use in your example, and find it works well. Our code is onstate.flastname.


We're pretty open with our policies. Others on here might be able to lend some help in terms of large enterprises that use it.


Make sure you read the recent questions and concerns of other business users on this board and do your best to avoid them. And if you want to extend your Skype presence to your customers so that they can find employees in your company using any device from any location, check out OnState's Skype Solutions.

And good luck!

We use the same recommendations as slavana outlined. The only thing I would add is that we use Group Policy to protect our users and intellectual property:

1. DisableApi - prevents 3rd party add-ons
2. DisableFileTransfer - prevents file sharing
3. DisableSupernode
4. DisableVersionCheck - IT verifies and releases updates
5. ListenHTTPPorts=0 - Don't allow HTTP tunneling

I've got a similar but more basic question:

In a small-ish company (<10 employess), what's the benefit of even having multiple Skype Accounts? Instead of divvying up dollars between accounts (which can't be given to someone else afterwards if you use the Skype Business Control Panel), why not just have a single user account?

If you're trying to track who-called-who, I can see a difference, but that's it. Can multiple computers use the same Skype account at the same time? Can they all call at the same time? It seems to me many accounts is overkill for lots of businesses.

You can't make calls using the same Skype account on different computers at the same time.

If you want to organize employee's Skype accounts, the Skype Busines Control is a useful tool, you can register Skype accounts, assign Skypeout, SkypeIn numbers to employee's Skype account,etc.