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Full Version: Unknown error occured. Please try again later.
Skype Community > English > General discussion > Security, Privacy, Trust and Safety
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Kwinten
Since a week now every time i am trying to connect to my skype account i get Unknown error occured. Please try again later.

What is going on ?
I tried requested a new password without any success
I am not the only one having this pb
thanks
En Dag
I just met the same situation in my skype.
WeirdPROBLEM
I was chatting with my family when i got kicked out of skype. I tried to change my password and it did not work.
please help i need to talk to my family
Quadisiah
I have the same problem with my skype account. I have one skype account and somebody stolen my password, and I dont know how....but the biggest problem is that, that I cant generate a new password, why??? I try it 10times,
Skype does not allow to generate a new password... Can you help me???
TheUberOverlord
I have sent you ALL a PM ("Private Message") please read it
dino.kusturica
probably your account was hijacked, so you cannot change password or access your accounts, which is not unusual for skype to get easily hijacked
Kwinten
our account has not been hijacked beacause the email has not been changed.
Most of the people try to change the password and are receiving the skype email with the token but when they try to change the password they get unknown error .
Ursula Mergui
Please note that yesterday evening my skype account signed out from alone, with the information that skype password has been changed.
I never changed that password, when I tried to reset the password through the password token, at skype I was informed that an unknown error has occurred and I can not reset my password.
I have now no access to my skype account with all my contacts and I am in urgent need of your help and support.
My skype account name is : ursula.mergui, my email is iugrem@gmx.net

Thanks for help.

Regards

Ursula
TheUberOverlord
Please do NOT "Double Post" I have answered your other post about this.
Shirel
I have the same problem.

skype name: shirel.r
e-mail: shirel1810@hotmail.com
TheUberOverlord
I have sent you a PM ("Private Message") please read it, I also sent your Skype name to customer service as well.
marger
So, I have the same problem with my second Skype account:

-- Skype name: perla-75
-- email: perla_bg@yahoo.com

I can not reset my password! "Unknown error occured! Please try again later!"

Please help me!
TheUberOverlord
I have sent you a PM ("Private Message") please read it. I have sent your Skype name to customer service.
Jenny85
I met the same problem with my another skype account about 5 days ago. I don't know the exact time, as I keep my computer open when I slept.
The next day I couldn't log in, said my account or password wasn't recognized, and when I use my email to reset the password, got "Unknown error occured. Please try again later." too.
I wonder what happened to my account? Was it hijacked or what? I bought an "unlimited world" and still 10 EUR credit with this account, please help!

Skype name: linkingold
Email: jenny3616@hotmail.com

miyokoachilombo
I'm having the same problem! I set up 2 accounts...I had to set up a 3rd account just to post this! HELP! Can you email me? Because I'm not sure I'll be able to access this account to read a PM! PLEASE AND THANK YOU!

Skype name: miyokoachilombo
Email: miyokochilombo@gmail.com

TheUberOverlord
I have sent you BOTH a PM ("Private Message") please read it. I also sent your Skype names to customer service.
athiesma
I just met the same situation in my skype. Please help asap

Skype username : athiesma
Email : xxxxxxxxx
TheUberOverlord
I have sent you a PM ("Private Message"), please read it, also, I have sent your Skype name to customer service.
PDXvlog
I have met with the same misfortune, booted off Skype, Unknown Error Occured when trying to change passwords. Any help would be great, thank you.

Username: PDXvlog
E-mail: xxxxxx
TheUberOverlord
I have sent you a PM ("Private Message"), please read it, I also sent your Skype name to customer service.
Nadeem khan aka biokid
MAN pls HELP ME,my other Skype account has this same problem,my password changed automatically,i am also not able to change my password.this is my skype id where im having the problem= nadeemk321 & this is my e-mail= xxxxxxx . pls help me.i have my credits in that account. worried.png
emg
I'm having the same problem!

Skype name: jazz665
Email: xxxxxx
ml2
Same problem here

user: marte_lina
mail: xxxxxxx

Thanks.
M4TrocKk
I have met with the same misfortune, booted off Skype, Unknown Error Occured when trying to change passwords. Any help would be great, thank you.

Username: m4trockk
E-mail: xxxxxxxx
Norman Musgrave
TO ALL

Thank you for your posts.
I have sent each a PM. [Personal Message] and also sent your details to the specialist department at Skype dealing with this.
Please do NOT post your e-mail addresses on the public Forum.
We already have them in the database.
Thank you.
http://forum.skype.com/index.php?showtopic...p;#entry1805071
elfepar9
I'm new here. Please help. I am having the same error "Unknown error occured Please try again later". This is for my old skype ID: elpar23.

Thank you for your assistance.

elfepar9

As advised I sent email to support but received no reply. I am very disappointed. I am still waiting for an answer. Any help please.
joshbignose
Skype support is not there and this system of communicating through a "Community blog" and try catch the attention of a "moderator" who may or may not send you a "PM" (private message) is weird. Skype is a commercial company who accepts money from its subscribers. When there is a security problem (and we all know they are many of those), the help and support is unreachableand communications disappear. You have to rely on the goodwill of a volunteer to contact the company, for Skype cannot be bothered to support its customers directly. Again, this is weird and I do not know of any Internet company behaving in this strange way.

My account was hijacked as well and unknown hackers made overseas calls and cleaned my credit. My solution was not to add any more credits and stop using Skype. My recommendation to the disappointed members residing in the U.S. : Join "Google Voice", a superior product with responsive support that takes the Voip to another level (you can use your computer or your cell phone to make calls) at rates lower than Skype. For those overseas Ssubscribers/ members, one has to hope there will soon be soon an alternative to the unsafe and vulnerable Skype product. Consider my suggestions as an open "PM" (private message) to all those who have been harmed by Skype's conceited indifference.
Adlum
I have to agree with joshbignose! I tried for hours to find a way to contact skype to notify them that my account had been hijacked. I couldn't fill in a report as I couldn't login. I couldn't post on the forums as I couldn't login and I couldn't PM a moderator as I couldn't login. No phone numbers or clear line of support.

I searched everywhere for somewhere or someone to report this problem too. Eventually I realised I had to create another account and now I am at the mercy of reporting it via PM to a moderator. After 36 hours the message has still not been read and I suspect most of my skype credit will have disappeared by the time this whole problem has been sorted out.

I'm a novice and I am freaked out that someone has managed to hijack my account but to spend hours trying to report it and getting nowhere is alarming.

I'm grateful that the moderators are offering to contact skype on our behalf but surely there has to be a better method.



gribouille74000
hello the same problem

unknown error it is produced veuiller to try again

pseudo gribouille74
e-mail: xxxxxxx

what to make? thank you
arsaln.salimi


hi
I was chatting when i got kicked out of skype. I tried to change my password and it did not work.
please help i need to talk .
thank you
Norman Musgrave
TO ALL

Thank you for your posts.
I have sent each a PM. [Personal Message] and also sent your details to the specialist department at Skype dealing with this.
Please do NOT post your e-mail addresses on the public Forum.
We already have them in the database.
Thank you.
http://forum.skype.com/index.php?showtopic...p;#entry1805071
tician
i have exectly same problem... sameone help me please...
tician
please send that PM too...


thenk u
M4TrocKk
I have this problem please help me

Username : M4TRocKk
E-mail : M4TRocKk@hotmail.com
Tarcisio
I'm having the same problem with skype name sierra.moveis.gramado

Thank you!
sabina syu
Same problem - username: syulyukchievi
tician
sambody send me this fackin PM and tell me how sign in skype.
username: gggeorge-
M4TrocKk
Mail came and I was answering But the problem is still Please Help :S
lonly03
I have the same problem, I couldn't log in with my pass.
so I tried to change it 3 times and this problem happens.
and till you told me to wait 24 hours to try again and I tried and nothing...

I contacted the support and no answer

so please help me, this is almost 3 days that I'm offline !
I need to talk to my family and friends.

my skype is : lonly03

so please help, I love you skype flower.png
saldainis4
I have the same problem like all...
my skype id: saldainis4
email: xxxxxxx

4 days i was trying to change my password... But i found this topic and i need help.

now i am writing from new skype account. But i must recover my old, because i had ~120 contacts. So please help me to recover my pass. Thanks a lot.
andrew angersnap
facing the same issue and there are lots of skype credits too .. plzz help .... my id is manan.malini ....

thanks in anticiptation
Dan@Domus
Hi there,

My friend is having the same problem now. She tried to log in here to post but of course her password won't work and cannot be changed - "Unknown error occurred".

Her Skype ID is: edna.domus

Cheers,

Dan
saldainis4
Norman Musgrave
Please sent PM for me!!
kaminmacau
My friend have the same problem like all...
her skype id: christinain

about one week
she was trying to change my password...
Please help.
maryjanemac
am also having same problem. will somebody help me too. it's been a week and i dnt know where to turn to for support from skype.. token password with "unknown error"
skype id name: maryjane0808
Neil
please have a look here

http://forum.skype.com/index.php?showtopic...p;#entry1803581
nidhipawan
Mr Moderator ,
We are a group of commodities brokers ... working out of skype identity : smartcommoditiesgroup , where we were also using skype credit facility out of our accounts in Miami , FL . All of a sudden , we were booted off skype with the message "you just changed your password . please log in again with the new password ... this is to prevent abuse , etc. , etc ."
Trying to login was futile , any attempts to change the passwords was met by same message over & over again "An unknown error has occured . Please try again later".
We changed to another skype ID - smartgroups . Yet , yesterday at about 14:00 Indian time , the same incident was repeated and we have lost control over this new ID as well .
This is resulting in monumental loss of credibility with our clients and loss of contacts as well .
WE NEED YOUR IMMEDIATE ATTENTION TO RESTORE OUR ORIGINAL ID - smartcommoditiesgroup A.S.A.P.
Neil
for quickest action please do as suggested in the link I posted
UK.
I have follow the posted link and sending the Pm.
But I am still haven get any reply.
Can I know what I should do for the next??
Enrico Buttignol
QUOTE (TheUberOverlord @ Mon Aug 3 2009, 18:43)
Go to the original post
I have sent you ALL a PM ("Private Message") please read it


Hello, I'm new. Please I have the same poblem. Can you give me a solution please?

Thank you
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