Hi. A few days ago I bought the headphones skype. the package contained a voucher for half an hour of telephone traffic. I tried to collect the voucher by entering the code written on the card attached, but the browser gave me the following response: Voucher not found. I submitted two tickets, but I was given no answer. How can I fix this? Thank you.

Case escalated.
Skype locater key SCOM-1986
Now that I have escalated your case please don't file any more support requests.

I do not understand what good writing, but I tried again by inserting code as "SCOM-1986" and then the code in my possession, but with no success.

Now that I have escalated your case please do not file any more support requests.
By doing so you are creating a delay for yourself.
[Please read my post above].