Help - Search - Members - Calendar
Full Version: Chat Messages Undelivered
Skype Community > English > Linux
Gabriel G.
I use (K)Ubuntu Gutsy, and for a while now, since the new skype arrived, Chatting is somewhat messy.

Maybe in the background there is an error delivering the message, however, it is also almost impossible to deliver me, or for me to deliver messages, often happening with the same users on skype.

They all blame Linux for it, since I am the only contact they experience problems with. Also, the Windows Version and Chatting works flawlessly.

Sometimes it takes up to 15 Minutes to deliver my message typed and in this time, I can see him online and he can see me online but I just see the little Alert box with the error "This message is not delivered yet."

Since it could be our network which is sometimes overloaded, it would not explain why it happens with some users moreoften, and with others almost never. Chatting however gets pretty useless for me.
Also, in Windows it works, and also other things like web, games, downloads and stuff work in Linux.

I always installed the newest package and still hoped the issue would be taken care of, but it doesnt get better.

It is pretty annoying, I already forced most of my most important contacts to switch to jabber services for chatting.

It would be very nice to have expert options to turn a "retry deliver message" icon at the message, to force the issue. I have to restart skype completely, and then the message is delivered fine. but after some minutes of chatting again, the same thing happens.
it doesnt work to go offline and online, only restarting the application completely. at the same time, other chatsessions work fine.

Since Linux is known for expert options, and also the linux client shows some nice add-ons, like auto-reply and stuff, I wished, more expert functions like a "resend message" (which only is possible, if the alert box is here for flood protection) would be implemented.
nasch
QUOTE(Gabriel G. @ Sun Dec 30 2007, 22:47) [snapback]479860[/snapback]

I use (K)Ubuntu Gutsy, and for a while now, since the new skype arrived, Chatting is somewhat messy.

Maybe in the background there is an error delivering the message, however, it is also almost impossible to deliver me, or for me to deliver messages, often happening with the same users on skype.

They all blame Linux for it, since I am the only contact they experience problems with. Also, the Windows Version and Chatting works flawlessly.

Sometimes it takes up to 15 Minutes to deliver my message typed and in this time, I can see him online and he can see me online but I just see the little Alert box with the error "This message is not delivered yet."

I can't offer any help, but I'm having the same issue. I'm a first-time Linux user with a brand new Red Hat box. I just installed Skype today, and sometimes I'm getting the same delivery failure. After some period of time, at least some of my chat messages get delivered. I haven't been using it long enough to tell how long it takes, or whether it always works eventually or not. I haven't tried the restarting the app option. It sounds like for you, once you get the problem it doesn't go away until you restart Skype. For me at least once I got the error, and at some point the message got delivered, and I was able to continue the chat session normally. I have another chat that hasn't been delivered yet though.

Anybody able to offer help on this issue? Is this the place to get the attention of Skype engineers (I'm also pretty new to Skype overall, and this is my first forum posting)?
spegru
I very often use this function and I have had no problems with chatting for a very long time - several years I think. I use it from office networks, and home networks and recently, within the UK, between the UK an France, US and Cyprus & New Zealand. The only place I had any problem was a hotel wireless network in Oman, where I think there was a very big problem in the hotel network (couldn't send email either!)

So I think it's very unlikely that linux or skype for linux is to blame. It it much more likely that the problem is your network. If you have the chance to use skype for windows on the same network you would be able to see if it is any different and at least that will make your friends stop complaining.

If this is an office network there may be very little you can do - except maybe complain to your administrator.
However, if this is a home network then you should complain to your ISP
If it is a hotel network then you chould also complain to them

regds
spegru


Fleck
Yeah, same here - Im on Debian sid, chatting with Kubuntu 8.04
I have "This message is not delivered yet." all the time! sadsmile.png If i really need to talk to someone, i set my Status mode to Invisible then back to Online - this helps, but not for long!

I can see him online and he can see me online but I just see the little Alert box with the error "This message is not delivered yet." << yep, same here! sadsmile.png

And yes, this started to happen after updates!

I'm on wire network - he is not, anyway, what can be the problem with wireless? If, for example, online radio works fine all the time for him?

Best regards - Fleck

(Sorry for my english)
mfowle
This happens to me all the time. Its maddeningly annoying. I can change networks, change computers , change linux distributions: no matter where I am or how solid I believe the network to be sometimes messages simply will not be delivered for extended periods of time. I often ask other people to send messages to my recipient, to validate the recipients connection.

My favorite was a set of messages that took two days to make it to someone who sits two offices away.

The most grating part is how unhelpful Skype is about the whole thing. The message is vague and specified without cause, and it gives no recourse but to sit there and feel foolish while you hope Skype decides to fix itself.
MToJ
I'm also having this problem - it's a shame that no one has any idea what it is. worried.png
Smircio
When happens to me, I try to make a call to the contact, on the first ring the messages pending will be delivered otherwise the call will fail.
Anyway the problem occours only with a friend of mine when it is at work behind a complex firewall/proxy .
I'm using openSuse 10.3.

Daniele
Cimmo
There was a bug in all Skype versions that in some cases prevented messages to be delivered.

Make sure to have latest 2.0.0.72 and also other party to have updated the client, even if it's Windows client to 3.8.0.139.
Let me know if this helps.
enriquehouse
QUOTE (Cimmo @ Mon Jul 7 2008, 14:09)
Go to the original post
There was a bug in all Skype versions that in some cases prevented messages to be delivered.

Make sure to have latest 2.0.0.72 and also other party to have updated the client, even if it's Windows client to 3.8.0.139.
Let me know if this helps.



Me and my party have the latest skype`s versions, Im using windows xp and she is using mac, and it seems to happen only to me. What can I do?
Thanx a lot
mpa
I have the same problem with Skype on Windows. The messages are not delivered for hours. I would suggest a new feature: Cancel (call back) message.
Cimmo
Calling the other party make the messages to be delivered?
Josh Turner
It's now been 10 months since this issue was first reported, and there is still no resolution. My coworkers and I settled on Skype for our day-to-day communications, and will soon have to look for another product that can meet our basic requirements if this issue is not resolved.
Cimmo
Please reproduce the problem and attach here in the forum logs from both parties.
Make sure to restart Skype so logs are smaller.

I will try to investigate as soon as I have some time do it.
Kidoshi
One thing I have noticed about this issue: it always seems like the other party is correctly time-stamped, but the things I have sent which appear in my chat window are off by between an hour and three hours, but always (roughly) by full-hour increments. Right now, for example, my chat target says 10:44 am and my own transmissions say 9:45 am.

Does this trigger any ideas? Was there a tzdata patch that was wrong, for example?

Thanks,

kidoshi
vlaado7
I'm having trouble using skype on my ubuntu box. When first started, everything seems to be ok (messaging, calls send/receive), but after some time(random) skype is unable to send messages, unable to make calls, as well as receive messages and calls. This is not a network issue, since this is happening in my local network using router. On my other box(win) everything is ok. Is there a way to set alternative ports on linux skype as there is in windows version? Is there any way I could check some logs to see what's going on? I've ran skype from terminal, hoping that it could give me some clues, but found nothing.
Ghevèn
It's a disaster: it still happens right now (Oct 2009) with some users; we both have Windows XP on our PC, we both have the latest Skype version; my wife is sitting besides me, camping on the same wifi router, with the same Windows XP version I have, with the same Skype version I have: she can send/receive messages to/from my counterpart, I can't. No solutions and Skype staff doesn't help. I need to use other tools.
Cimmo
This is Linux forum, you can't expect much help for Windows client.
chriswozzie
It does seem something of a joke in the last two months that actually the only time skype staff appear here is when there's a windoze connection. (Or a r@nt breaching T&C.)
FWIW, wonder if Ghevèn connected to SkypeNet or with chat to friend before or after his wife.. As noted though, there's other solutions.
Andypoo
QUOTE
It does seem something of a joke in the last two months that actually the only time skype staff appear here is when there's a windoze connection. (Or a r@nt breaching T&C.)


Chris: The only staff postings in the Linux forum are from those directly involved in the Linux development itself. It's a little bit harsh to accuse people of having a Windows connection, when the post was specifically to try and disuade the thread from turning into a discussion about Windows clients.

And as for help, Cimmo replied before that we are looking for logs of anybody experiencing this issue to investigate further. If you are having the issue, your logs are also welcome.

There is information on how to enable logging on all platforms here:
https://developer.skype.com/Support/LogFile

We would appreciate logs from both sides to try and look into this issue. As far as I know, we haven't received any logs since Cimmo's October 2008 post by anybody from this forum related to this issue.

We're actually quite open to feedback and bug reports from users. We do a lot of user-focussed development (as many here will note in the past when I was more active on the forums). We don't look at cases as just some individual issue affecting one person, since for each person that has a problem, there could be thousands more affected by the same who haven't reached us. We treat all problems on their own merit and investigate.

Andrew.
This is a "lo-fi" version of our main content. To view the full version with more information, formatting and images, please click here.