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Skype for htc tytn II

3KGTVR4
Regular member
Posts: 19

**


QUOTE (Péter @ Thu Aug 7 2008, 10:26)
Go to the original post
As stated in the release notes .45 only fixes the wm6.1 startup issue.
I have forwarded the audio issue that affects the htc mogul.
Regards,




Hello, I am having issues installing both the Pocket PC and the Smart Phone Skype onto my HTC 8525 (AT&T - Unlocked)... The phone is running on Windows Mobile 5.0 w/ Messaging and Security Feature Pack. Mem - 49.04mb

I am receiving the following errors from both DL packs:

SkypeforPocketPC.exe Error:

'Skype for PocketPC' is not
a valid Pocket PC Application.



I got this phone for the only purpose to use Skype, I got Skype for the same reason to use it on my cell phone... Please help me with this matter.. Thank you...


Edit: BTW, I am not meaning to say that I am trying to run both the PocketPC and Smartphone Skypes on this one phone, I just tried them both to see if either would install...


DM

This post has been edited by 3KGTVR4: Sun Aug 17 2008, 04:35
Sun Aug 17 2008, 03:54 · Reply · Quote and reply · Permalink · Top ·

Péter
Tech evangelist and Skype Expert
Posts: 2,501

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QUOTE (3KGTVR4 @ Sun Aug 17 2008, 05:54)
Go to the original post
Hello, I am having issues installing both the Pocket PC and the Smart Phone Skype onto my HTC 8525 (AT&T - Unlocked)... The phone is running on Windows Mobile 5.0 w/ Messaging and Security Feature Pack. Mem - 49.04mb

I am receiving the following errors from both DL packs:

SkypeforPocketPC.exe Error:

'Skype for PocketPC' is not
a valid Pocket PC Application.



I got this phone for the only purpose to use Skype, I got Skype for the same reason to use it on my cell phone... Please help me with this matter.. Thank you...


Edit: BTW, I am not meaning to say that I am trying to run both the PocketPC and Smartphone Skypes on this one phone, I just tried them both to see if either would install...


DM



SkypeforPocketPC.exe must be executed on your PC! You need to have ActiveSync installed and when you connect your phone to PC (with USB or Bluetooth) ActiveSync will install Skype on you phone.
If you want to download and install directly on your phone, you must download the .cab file. This is the same procedure as with any other Windows Mobile application.

Regards,


--------------------
Best regards,
Péter
Mon Aug 18 2008, 10:27 · Reply · Quote and reply · Permalink · Top ·
3KGTVR4
Regular member
Posts: 19

**


QUOTE (Péter @ Mon Aug 18 2008, 11:27)
Go to the original post
SkypeforPocketPC.exe must be executed on your PC! You need to have ActiveSync installed and when you connect your phone to PC (with USB or Bluetooth) ActiveSync will install Skype on you phone.
If you want to download and install directly on your phone, you must download the .cab file. This is the same procedure as with any other Windows Mobile application.

Regards,



Is there a Walk Through on how to do this? I am new to all this. I have the ActiveSync installed on my PC, so now what? Again, sorry for being such a Noob, but then again I am just that, lol.

Mon Aug 18 2008, 10:32 · Reply · Quote and reply · Permalink · Top ·
3KGTVR4
Regular member
Posts: 19

**


OK, I got the Skype downloaded to my 8525, but when I go to sign on, I get: "Unable to connect to Skype network. Please check your network connection"
Well I have ATTs Unlimited plan and the 3G service and I can get onto the Internet with no problems, so.... What is the issue now???

Thank you!!!

This post has been edited by 3KGTVR4: Mon Aug 18 2008, 15:10
Mon Aug 18 2008, 15:09 · Reply · Quote and reply · Permalink · Top ·

Péter
Tech evangelist and Skype Expert
Posts: 2,501

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QUOTE (3KGTVR4 @ Mon Aug 18 2008, 17:09)
Go to the original post
OK, I got the Skype downloaded to my 8525, but when I go to sign on, I get: "Unable to connect to Skype network. Please check your network connection"
Well I have ATTs Unlimited plan and the 3G service and I can get onto the Internet with no problems, so.... What is the issue now???

Thank you!!!


Sorry for getting back to you late, but I see you installed skype succesfully yes.png.
Skype presents you a screen at startup in which you can choose, 'wifi only'
or 'wifi and 3g'. You need to choose 'wifi and 3g'. Are you able to connect with any other program to the internet?

Regards,


--------------------
Best regards,
Péter
Tue Aug 19 2008, 09:31 · Reply · Quote and reply · Permalink · Top ·
3KGTVR4
Regular member
Posts: 19

**


QUOTE (Péter @ Tue Aug 19 2008, 10:31)
Go to the original post
Sorry for getting back to you late, but I see you installed skype succesfully yes.png.
Skype presents you a screen at startup in which you can choose, 'wifi only'
or 'wifi and 3g'. You need to choose 'wifi and 3g'. Are you able to connect with any other program to the internet?

Regards,



Well somehow it finally logged on, but the test call Eco call was VERY CHOPY and that was on the ATT 3G....

Another question, if I have the U.S. Unlimited Subscription Plan then why does it show that I have a $1.00 credit and why is it deduction from this credit and why do I get credit added to the balance of the for mentioned credit??? The other day I had $1.00 in credit, then today I had $1.45 and now I have $1.00 again... Why!?

Thanks for all the Help smile.png

3KGTVR4
Wed Aug 20 2008, 15:47 · Reply · Quote and reply · Permalink · Top ·

Péter
Tech evangelist and Skype Expert
Posts: 2,501

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QUOTE (3KGTVR4 @ Wed Aug 20 2008, 17:47)
Go to the original post
Well somehow it finally logged on, but the test call Eco call was VERY CHOPY and that was on the ATT 3G....

Another question, if I have the U.S. Unlimited Subscription Plan then why does it show that I have a $1.00 credit and why is it deduction from this credit and why do I get credit added to the balance of the for mentioned credit??? The other day I had $1.00 in credit, then today I had $1.45 and now I have $1.00 again... Why!?

Thanks for all the Help smile.png

3KGTVR4


I asked to verify. I can now confirm that you have not been charged. It seems to be a bug in this version's handling of subscriptions. Subscriptions were not arround when this version went gold, since then there were only fixes, no new features.


--------------------
Best regards,
Péter
Thu Aug 21 2008, 11:28 · Reply · Quote and reply · Permalink · Top ·

Raul Liive
Advanced Member
Posts: 2,697

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We are investigating why it is happening like that for you.

I have checked that you were not paying for those calls so on the payments side it's all okay, but the price is being showed out incorrectly.

Note to me 88632.


--------------------
For support go to:
http://support.skype.com

I may not reply to Private Messages which have easy to find answer or should go to Customer Support.
Thu Aug 21 2008, 11:29 · Reply · Quote and reply · Permalink · Top ·
jcbenavi
New member
Posts: 1

*


Hello Peter. I bought a htc TyTN II one month ago, At the moment I couldn’t install and use any Skype version in my device. Could you tell me what I have to do? I read all the commentaries at the forum but I confuse, I’m not a technician and my knowledge isn’t so large. My mobile operator is 3 in Australia.
Thanks in advance
Juan
Sun Aug 24 2008, 16:27 · Reply · Quote and reply · Permalink · Top ·

Péter
Tech evangelist and Skype Expert
Posts: 2,501

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QUOTE (jcbenavi @ Sun Aug 24 2008, 18:27)
Go to the original post
Hello Peter. I bought a htc TyTN II one month ago, At the moment I couldn’t install and use any Skype version in my device. Could you tell me what I have to do? I read all the commentaries at the forum but I confuse, I’m not a technician and my knowledge isn’t so large. My mobile operator is 3 in Australia.
Thanks in advance
Juan


Download the Skype for Windows Mobile PocketPC .exe file to your computer and start it. If you have activsync installed and the phone connected it will automatically install on your phone.
Regards,


--------------------
Best regards,
Péter
Mon Aug 25 2008, 15:18 · Reply · Quote and reply · Permalink · Top ·
3KGTVR4
Regular member
Posts: 19

**


I will keep this question here since this Thread looks like a good place to go for New Users...

Peter,

I am in Florida and we just had a Hurricane, so I am not sure if this is the cause of this issue or not, but I thought I would ask about it none the less...

When I talk to someone on my HTC 8525, regardless of them calling me or I them, they will hear a complete echo of what they had just said... This happens about 4 to 5 sec after the first word... I have tried this and I can verify that there is an echo and it is VERY Clear, meaning no static on repeat... Now on my end, the sound it good (a little muffled), and ZERO echo... Again I am not sure if this is due to weather conditions from the Hurricane, but then again, this issue still persists and the Hurricane was last week...

How can this issue be rectified???

As always, Thanks!

Edit: BTW, my Skype on my Laptop has no Echo at all...

3KGTVR4

This post has been edited by 3KGTVR4: Tue Aug 26 2008, 02:33
Tue Aug 26 2008, 02:23 · Reply · Quote and reply · Permalink · Top ·
3KGTVR4
Regular member
Posts: 19

**


I do have another issue...

When I use Skype with my 8525, the sound it relaid through the Speaker Phone and not the Ear Speaker... How do I route it to the Ear Speaker or can you even answer this being that it is a Hardware issue...


3KGTVR4
Tue Aug 26 2008, 02:30 · Reply · Quote and reply · Permalink · Top ·
mtrivelin
New member
Posts: 1

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Hello Peter and all you folks!

This thread is intend for htc tyntII I know, but after reading all the post, I've noticed too much semblances with my 2 months old HTC touch.

I've been trying using skype since the first day I purchased this phone, getting generally bad performance.

My English isn't that good, you may have noticed smile.png so let me explain with examples my experiences so far:

- My cellphone cpu is a omap 200mhz, running at 260mhz almost all time. 128 mb memory
- windows mobile pro 6.0
- skype 2.2.0.38 for pocketpc
- echo canceling OFF. If ON got worst experience.
- all tests with WIFI at my work or at home. No edge/3g testing

tested clock:
100 mhz: skype freezes on calling test
200 mhz: lot of interruptions
260 mhz: less sound interruptions. usable

Calling to (@ 260mhz)

- skype to skype: working fine, calling a desktop computer at same city I am. By the way, I'm in Sao Paulo, Brazil.

- skype to skype: calling a friend's macbook in Vancouver-Canada: too much interruptions. better if we talk like a walk-talk, one speaking and the other just listening, waiting his time. some echo and delay

- skype to landline: the same above. Speaking with my brother who lives at a city 130km far from here is almost impossible. Sound not bad, no noise but to much interruptions. My brother said there was too much echo, but I didn't get no one.

- landline to skype: same above. annoying

- test: macbook vs htc. I called to my brother at his landline in his home. First using a macbook. Skype was great, I spoke for half a hour. no noise, no interruption, no delay. Just great. Immediately I call him using my htc: like above again, impracticable.

I've tried a bluetooth headset too, motorola ht820. works fine to listening music, skype stops the music when receiving a call. very good. But the conversation has the same problems.

Well, its a shame. What do you guys think about this? Is HTC a crap? Don't Skype like HTC hardware? Is WM6 the evil itself? Come on skype people! I'm paying 15 bucks for month to you waiting for the time I'll get rid of my cellphone company! smile.png

So, thanks you guys for the effort reading my decrepit English. Let me know when any solution or work around is found!

Regards..

Mauricio

This post has been edited by mtrivelin: Tue Aug 26 2008, 03:48
Tue Aug 26 2008, 03:35 · Reply · Quote and reply · Permalink · Top ·
Josh____
New member
Posts: 1

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QUOTE (3KGTVR4 @ Tue Aug 26 2008, 03:30)
Go to the original post
I do have another issue...

When I use Skype with my 8525, the sound it relaid through the Speaker Phone and not the Ear Speaker... How do I route it to the Ear Speaker or can you even answer this being that it is a Hardware issue...


3KGTVR4

God, I pity that poor Peter bloke. Why don't you read the thread before posting?

1) The ear-speaker cannot be accessed by Skype due to Windows Mobile limitations.
2) The microphone on your Tytn is at the bottom of the phone and works just as well from either side.
3) So why don't you just turn your phone around and put the speaker to your ear?
Tue Aug 26 2008, 19:55 · Reply · Quote and reply · Permalink · Top ·
Farhanee
New member
Posts: 1

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Hi All, I have read all the comments and very confused. Does Skype work or not and if so why does the new version on the internet not download. It keeps on saying "SkypeforpocketPC is not a valid pocket PC application" Can you please help. I have a HTC TyTN II Pro.

Thanks
Tue Aug 26 2008, 21:13 · Reply · Quote and reply · Permalink · Top ·
3KGTVR4
Regular member
Posts: 19

**


QUOTE (Josh____ @ Tue Aug 26 2008, 20:55)
Go to the original post
God, I pity that poor Peter bloke. Why don't you read the thread before posting?

1) The ear-speaker cannot be accessed by Skype due to Windows Mobile limitations.
2) The microphone on your Tytn is at the bottom of the phone and works just as well from either side.
3) So why don't you just turn your phone around and put the speaker to your ear?



Well congrats on making yourself look like a Prick on your very first post, you Mommy must be proud...

If I would have seen the info, I would not have asked... I know that Skype can not be accessed via the BT, but I have not seen anything on the Ear Speaker issue... Oh and Jackass, I did search...

3KGTVR4
Tue Aug 26 2008, 22:00 · Reply · Quote and reply · Permalink · Top ·

Péter
Tech evangelist and Skype Expert
Posts: 2,501

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Please stop the name calling otherwise I will have to close this topic, thanks.

I will try to answer each question.
Regarding Echo. Hurricane is definately not the problem. If you are hearing the echo then the problem is on the other side. If it's a skype2skype call, ask them to use a headset or reduce speaker volume.
Regarding speaker issue, it is true that I have answer this in forum more times than I can remember. WM limits Skype in accessing speaker.

@mtrivelin: cpu is definately an issue and 260 is pretty low, but it is not the only issue, what internet connection do you use with htc? if wifi try setting to max performance. Also turn off echo cancelling in skype options, use a headset. At this time Skype on desktop will result in better quality every time due to the better audio engine (is is more cpu intensive too)
@Josh: thanks, I'll manage smile.png .
Farhanee: make sure you use the .cab file directly on you pocketpc or the .exe file on you computer, not the exe on pocketpc!

Regards,






--------------------
Best regards,
Péter
Thu Aug 28 2008, 14:41 · Reply · Quote and reply · Permalink · Top ·
3KGTVR4
Regular member
Posts: 19

**


QUOTE (Péter @ Thu Aug 28 2008, 14:41)
Go to the original post
Please stop the name calling otherwise I will have to close this topic, thanks.

I will try to answer each question.
Regarding Echo. Hurricane is definately not the problem. If you are hearing the echo then the problem is on the other side. If it's a skype2skype call, ask them to use a headset or reduce speaker volume.
Regarding speaker issue, it is true that I have answer this in forum more times than I can remember. WM limits Skype in accessing speaker.


Regards,


Thank you good sir, I concede and will watch myself wink.png

As for the echo, you misunderstood me or I may have not made myself clear, sorry about that.

The issue is, when someone calls me or I call them, THEY here a very clear echo of what they had just said; this happens aprox 4 to 5 sec after they begin to speak. It does not matter who calls me (meaning this issue happens to anyone I call or who calls me), the issue effects all calls on the receivers side.

Please help rectify this issue because the ONLY reason I got Skpye and the HTC was to drop my voice with ATT and run Data Only and then use Skype for my calls.


Thanks as always Peter and again, I apologies for my outburst smile.png


3KGTVR4
Sat Aug 30 2008, 05:47 · Reply · Quote and reply · Permalink · Top ·

Péter
Tech evangelist and Skype Expert
Posts: 2,501

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QUOTE (3KGTVR4 @ Sat Aug 30 2008, 07:47)
Go to the original post
As for the echo, you misunderstood me or I may have not made myself clear, sorry about that.

The issue is, when someone calls me or I call them, THEY here a very clear echo of what they had just said; this happens aprox 4 to 5 sec after they begin to speak. It does not matter who calls me (meaning this issue happens to anyone I call or who calls me), the issue effects all calls on the receivers side.

Please help rectify this issue because the ONLY reason I got Skpye and the HTC was to drop my voice with ATT and run Data Only and then use Skype for my calls.

3KGTVR4


Oh ok, sorry for missunderstanding.
Do you use a wired headset? You should. Echo is an unfortunate sideeffect of the lack of access to the front speaker.
Regards,


--------------------
Best regards,
Péter
Mon Sep 1 2008, 15:51 · Reply · Quote and reply · Permalink · Top ·
3KGTVR4
Regular member
Posts: 19

**


QUOTE (Péter @ Mon Sep 1 2008, 15:51)
Go to the original post
Oh ok, sorry for missunderstanding.
Do you use a wired headset? You should. Echo is an unfortunate sideeffect of the lack of access to the front speaker.
Regards,



Thank you Peter for getting back. Yeah I figured out that it was the mic on the phone picking up the callers voice from the speaker phone and reverbing it back to them, lol... I have just been so busy with school, that I was not able to update the thread with my findings...

BTW, I know that BT is not really supported right now, but I have been reading that some are having success with using their BT with Skype calls... I have the Jabra BT800 (1.2 - I think), and it was considered the most advanced BT like 2 years ago IIRC, and it will pick up the call when in Skype, but the drop it with in seconds... What BT are you guys using that are having success with Skype calls!!?? I am assuming that the 2.0 2.1+EDR is what is being used successfully...

Again, I know that BT's are not supported, but I know that people are having success using them...

3KGTVR4
Fri Sep 5 2008, 02:00 · Reply · Quote and reply · Permalink · Top ·
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