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Known issues in Skype for Windows Mobile 2.2 Beta


Raul Liive
Advanced Member
Posts: 2,697

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Skype for windows Mobile 2.2.0.18 known issues:
    * If your device is connected to internet via Activesync, Skype may not login. Workaround is that you first open Internet Explorer in your Windows mobile device and then run Skype. Althought you will be connected to Skype network, it is not possible to place calls via ActiveSync.
    * On PocketPC phone editions audio comes out from loudspeaker, it is not transferred to phone speaker. To avoid using loudspeaker, we suggest you to use wired headset. This will also give you better overall sound quality in Skype calls.
    * In many cases if you have bluetooth headset connected to Windows mobile device, it is not possible to use it for Skype calls. In most cases you will not hear anything, or most of the text is cut off.
    * In case you participate in many multichats and you log into Skype on mobile devices, multichat synchronization might freeze your device for several minutes. Similar freeze might also occur when you have lot of Contacts in your Contacts list (more than 50). To avoid this we suggest you to have separate Skype account for mobile devices where you have only most important contacts.
    * On some occasions SkypeIn calls doesn't get through to Windows mobile devices. In most cases it helps if you quit Skype and start it again. If it is continuous problem for you, please report it to our customer support.
    * When you are logged into Skype with same username on different platforms, some users in your Contacts list might have different statuses displayed on different platforms. Usually PC has correct information in these cases.
    * Chat privacy settings are not working on some cases. If you do not allow chats from non-contacts or from users who are not authorized, their chats might still get through to you.


--------------------
For support go to:
http://support.skype.com

I may not reply to Private Messages which have easy to find answer or should go to Customer Support.
Tue Dec 12 2006, 14:59 · Reply · Quote and reply · Permalink · Top ·
whr
New member
Posts: 3

*


QUOTE(Raul Liive @ Tue Dec 12 2006, 14:59) [snapback]330124[/snapback]

Skype for windows Mobile 2.2.0.18 known issues:
    * If your device is connected to internet via Activesync, Skype may not login. Workaround is that you first open Internet Explorer in your Windows mobile device and then run Skype. Althought you will be connected to Skype network, it is not possible to place calls via ActiveSync.
    * On PocketPC phone editions audio comes out from loudspeaker, it is not transferred to phone speaker. To avoid using loudspeaker, we suggest you to use wired headset. This will also give you better overall sound quality in Skype calls.
    * In many cases if you have bluetooth headset connected to Windows mobile device, it is not possible to use it for Skype calls. In most cases you will not hear anything, or most of the text is cut off.
    * In case you participate in many multichats and you log into Skype on mobile devices, multichat synchronization might freeze your device for several minutes. Similar freeze might also occur when you have lot of Contacts in your Contacts list (more than 50). To avoid this we suggest you to have separate Skype account for mobile devices where you have only most important contacts.
    * On some occasions SkypeIn calls doesn't get through to Windows mobile devices. In most cases it helps if you quit Skype and start it again. If it is continuous problem for you, please report it to our customer support.
    * When you are logged into Skype with same username on different platforms, some users in your Contacts list might have different statuses displayed on different platforms. Usually PC has correct information in these cases.
    * Chat privacy settings are not working on some cases. If you do not allow chats from non-contacts or from users who are not authorized, their chats might still get through to you.



Cannot install Skype for Mobile 2.2 on the new Samsung Blackjack (SGH-I607)
Wed Dec 13 2006, 21:08 · Reply · Quote and reply · Permalink · Top ·
oGALAXYo
New member
Posts: 2

*


Hello,

Thanks for Skype 2.2 Beta and here some feedback from my device. I own an XDA NEO (HTC Prophet) and had these issues.

* Speaker on the back is sending the other participants voice rather than the ear speaker (which is reported by you already).
* When you call someone (be it a person or the test call service) then Skype starts to ring. Sadly it continues ringing quite often regardless whether the other participant has already picked up. I then hear the other participant but Skype still continues ringing.
* Still very bad sound disortion. While the other participant is hearing me quite good I on the other hand hear him very bad. A lot of disortion which then ends in hangups from my side since it's not possible to continue talking.
* Sometimes Skype hangs. e.g. not taking any stylus input for hangup or other things. It takes quite some time which usually results in resets from my side.
* A test call from my side to the test system (including 10 seconds voice recording) gave perfect results.
* My participant from the other end of the phone told me that he hears echos. That means whenever he talks he hears his own voice again (probably due to the back side speaker).

These are just my quick informations. It would be nice to get some feedback and updates. Otherwise Skype 2.2 is quite nice. But it has to work well as well smile.png
Wed Dec 13 2006, 22:23 · Reply · Quote and reply · Permalink · Top ·

Péter
Tech evangelist and Skype Expert
Posts: 2,501

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These all are known issues and most of them only affect HTC Prophet sadsmile.png


--------------------
Best regards,
Péter
Thu Dec 14 2006, 10:52 · Reply · Quote and reply · Permalink · Top ·
aeberlein
New member
Posts: 2

*


QUOTE(Péter @ Thu Dec 14 2006, 10:52) [snapback]331015[/snapback]

These all are known issues and most of them only affect HTC Prophet sadsmile.png

The i-Mate JASJAM has the same problem of bad voice quality at my end. AFIK, this model is the HTC TnTY (or something like this).

QUOTE(Péter @ Thu Dec 14 2006, 10:52) [snapback]331015[/snapback]

These all are known issues and most of them only affect HTC Prophet sadsmile.png

The i-Mate JASJAM has the same problem of bad voice quality at my end. AFIK, this model is the HTC TnTY (or something like this). Any ideas if this can be fixed soon?
Sat Dec 16 2006, 12:20 · Reply · Quote and reply · Permalink · Top ·

Péter
Tech evangelist and Skype Expert
Posts: 2,501

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Hi, JASJAM should not be affected by these problems, what connection are you using, do you have many contacts or participate in many chats/multichats?
(I presume you have downloaded the high cpu version)
Regards,


--------------------
Best regards,
Péter
Sun Dec 17 2006, 09:53 · Reply · Quote and reply · Permalink · Top ·
aeberlein
New member
Posts: 2

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QUOTE(Péter @ Sun Dec 17 2006, 09:53) [snapback]332306[/snapback]

Hi, JASJAM should not be affected by these problems, what connection are you using, do you have many contacts or participate in many chats/multichats?
(I presume you have downloaded the high cpu version)
Regards,

I am not sure which version (high CPU?) I have. I simply downloaded the one that is offered when I select the i-Mate JASJAM model. It states that it is versio 2.2.0.18. But I run it from the memory card. Is this ok?
I don't have many contacts (about 15) and don't do many chats.
Mon Dec 18 2006, 12:34 · Reply · Quote and reply · Permalink · Top ·

Péter
Tech evangelist and Skype Expert
Posts: 2,501

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Hi,
try installing on device instead. Latency accessing the storage card is bigger so Skype will generally run faster if installed on device. This can also affect voice quality.
Regards,


--------------------
Best regards,
Péter
Tue Dec 19 2006, 15:37 · Reply · Quote and reply · Permalink · Top ·
Emerged
New member
Posts: 1

*


QUOTE(whr @ Wed Dec 13 2006, 21:08) [snapback]330781[/snapback]

Cannot install Skype for Mobile 2.2 on the new Samsung Blackjack (SGH-I607)


Are you going to make Skype available for the new Samsung Blackjack SGH-I607 using 3G networks?
Tue Dec 19 2006, 18:57 · Reply · Quote and reply · Permalink · Top ·

Raul Liive
Advanced Member
Posts: 2,697

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What error message do you get when installing on this new Samsung device?


--------------------
For support go to:
http://support.skype.com

I may not reply to Private Messages which have easy to find answer or should go to Customer Support.
Wed Dec 20 2006, 13:34 · Reply · Quote and reply · Permalink · Top ·
Rizzo
New member
Posts: 2

*


I have installed the IMATE SP5 version on my HTC MTeoR, as there is no available download for this smartphone model and thought this is a reasonable alternative - is this a safe assumption?

Once installed, I am able to login to Skype, although when I try make a call, either to another skype contact or dial a fixed line, it rings on the other side but when the other person answers the call drops and my Skype disconnects and exits on device.

Let me know if there is a way to fix this?
Thu Dec 21 2006, 12:24 · Reply · Quote and reply · Permalink · Top ·

Péter
Tech evangelist and Skype Expert
Posts: 2,501

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MTeoR is not supported at this time, sorry.
Regards,


--------------------
Best regards,
Péter
Fri Dec 22 2006, 08:16 · Reply · Quote and reply · Permalink · Top ·
mft39anton
Regular member
Posts: 7

**


skype.png Thanx a lot. I was waiting for long time so I can set proxy on my iPAQ since I came to work at new place. In the states there was not a problem to use Skype Mobile 'cause there is many open hotspots, almost nobody use proxy seetings ... but here in my place (Kiev, Ukraine .. Russia as well) everything encrypted and I had to set proxy but couldn't. So this version solves that problem, great. I gonna test right now ... mmm.png yes.png thnaxs guys ...At my webpage about Skype
Thu Dec 28 2006, 21:12 · Reply · Quote and reply · Permalink · Top ·

Purvin
New member
Posts: 3

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QUOTE(whr @ Wed Dec 13 2006, 21:08) [snapback]330781[/snapback]

Cannot install Skype for Mobile 2.2 on the new Samsung Blackjack (SGH-I607)



Skype works great on my Cingular 8525 ( www.cingular.com/8525) phone and in the 3G area. I have lowered my minutes and paid the $15 for unlimited calls for 1 year. I think this is a great deal and product.


--------------------
Purvin
http://www.purvin.net
Sun Jan 7 2007, 17:55 · Reply · Quote and reply · Permalink · Top ·
batmanben
New member
Posts: 3

*


I've installed beta version for smartphone on Dopod c720w (HTC Excalibur). Installs Ok but on sign-in screen it does not accept alpha input (ie. cursor sticks at first position). It does accept numeric entry and even symbols. Obviously this is no good as my user name is alpha character.

I tried both the Application (installed through Activesync) and the CAB file with same result.

Any ideas?
Thu Jan 11 2007, 11:18 · Reply · Quote and reply · Permalink · Top ·

touche
Advanced Member
Posts: 664

***


QUOTE(batmanben @ Thu Jan 11 2007, 11:18) [snapback]342632[/snapback]

I've installed beta version for smartphone on Dopod c720w (HTC Excalibur). Installs Ok but on sign-in screen it does not accept alpha input (ie. cursor sticks at first position). It does accept numeric entry and even symbols. Obviously this is no good as my user name is alpha character.


You probably just need to change your input mode. I'm not sure how to do in on your phone, but maybe the pressing the function button helps? I have not heard any other users complain about this so it's most likely not a problem with the Skype application.
Thu Jan 11 2007, 14:18 · Reply · Quote and reply · Permalink · Top ·
batmanben
New member
Posts: 3

*


QUOTE(touche @ Thu Jan 11 2007, 14:18) [snapback]342691[/snapback]

You probably just need to change your input mode. I'm not sure how to do in on your phone, but maybe the pressing the function button helps? I have not heard any other users complain about this so it's most likely not a problem with the Skype application.


Thanks. I tried all the input mode changes that I know (including the function keys, CAP key / combinations etc) I can input in numeric and symbols, but not in alpha. I too have not found mention of this problem elsewhere so I'm puzzled!
Fri Jan 12 2007, 05:15 · Reply · Quote and reply · Permalink · Top ·
AF33
New member
Posts: 2

*


Hello everybody,
I have just downloaded the 2.2.0.20 Beta version on my Eten X500 (WM5). Everything works perfectly smile.png (profile, contacts..) but after a few seconds of communication (from 8 to 20) it freezes and blocks the whole machine; need a soft reset.
Is there a solution to use this marvelous soft for a traveler as I am? heart.png crying.png
regards.
Sat Jan 13 2007, 17:54 · Reply · Quote and reply · Permalink · Top ·

touche
Advanced Member
Posts: 664

***


QUOTE(AF33 @ Sat Jan 13 2007, 17:54) [snapback]343710[/snapback]

Hello everybody,
I have just downloaded the 2.2.0.20 Beta version on my Eten X500 (WM5). Everything works perfectly smile.png (profile, contacts..) but after a few seconds of communication (from 8 to 20) it freezes and blocks the whole machine; need a soft reset.
Is there a solution to use this marvelous soft for a traveler as I am? heart.png crying.png
regards.


http://forum.skype.com/index.php?showtopic...mp;hl=Eten+X500
Sat Jan 13 2007, 18:07 · Reply · Quote and reply · Permalink · Top ·
miga
New member
Posts: 2

*


QUOTE(Purvin @ Sun Jan 7 2007, 17:55) [snapback]340759[/snapback]

Skype works great on my Cingular 8525 ( www.cingular.com/8525) phone and in the 3G area. I have lowered my minutes and paid the $15 for unlimited calls for 1 year. I think this is a great deal and product.


Did you try using Skype when you are connected through WI-FI only? How did you lower your minutes???
15$ for a 1 year that doesn't sound real??? I want to buy 8525 but I would like to avoid Data connection plan is that possible?
Mon Jan 15 2007, 23:55 · Reply · Quote and reply · Permalink · Top ·
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